tolk.ai

About the Company

At Tolk.ai, we create SaaS solutions that make conversations smarter and smoother with cutting-edge technologies. We help hundreds of companies enhance their customer experience through three main products: Generative AI Chatbot Reduces customer contacts by 30% within a month Livechat Boosts lead generation by 10% within a month Analytics Unlocks valuable insights from your conversations Ready to transform your customer experience?

Listed Jobs

Company Name

tolk.ai

Job Title

Assistant(e) communication et marketing (H/F)

Job Description

**Job Title** Marketing & Communications Assistant (M/F) **Role Summary** Strategic marketing and communications support for a high‑growth AI conversation solutions company. The role blends brand building, content creation, growth marketing, and data‑driven optimization to accelerate visibility, engagement, and customer acquisition. **Expectations** - Act as an immediate contributor to executive strategy; autonomy in decision‑making. - Collaborate closely with senior leadership on positioning, growth, and differentiation. - Deliver measurable impact through high‑quality content, campaigns, and analytics within a 6‑month or 1‑year engagement. **Key Responsibilities** - Develop and execute brand strategy and premium content, including case studies, whitepapers, newsletters, and LinkedIn posts. - Lead the full LinkedIn editorial cycle: planning, production, publishing, and performance analysis. - Design and launch growth‑marketing campaigns (webinars, strategic partnerships, thought‑leadership appearances). - Monitor and report on KPI dashboards: SEO rankings, CRM metrics (HubSpot), analytics, and ROI. - Optimize digital assets: WordPress site maintenance, conversion‑rate optimization, SEO best practices. - Manage and automate CRM processes, ensuring data hygiene, lead nurturing, and campaign fulfillment. - Translate complex technical concepts into clear, client‑centric messaging. **Required Skills** - Exceptional written communication: clear, persuasive, error‑free, and adapted to B2B audiences. - Proficiency with Canva, WordPress, and basic SEO tools. - Analytical mindset: interpret data, identify trends, and adjust tactics accordingly. - Experience with HubSpot or similar marketing‑automation platforms. - Understanding of B2B sales cycles and complex buyer journeys. - Ability to simplify technical subject matter for non‑technical stakeholders. - Professional English proficiency; French fluency a plus. **Required Education & Certifications** - Master’s degree (or equivalent) in Business, Marketing, or Communications from a top‑10 institution. - Strong academic record and evidence of writing excellence. - Optional: HubSpot or CRM marketing certification.

Montpellier, France

Hybrid

18-11-2025

Company Name

tolk.ai

Job Title

Customer Success Manager - Assistant (stage)

Job Description

**Job title** Customer Success Manager – Assistant (Internship) **Role Summary** Assist the Customer Success team in managing client relationships, tracking performance metrics, generating reports, and supporting the development and refinement of conversational AI chatbots, while contributing to documentation and process improvement. **Expectations** - 6‑month paid internship commencing January 2026. - Master’s student in digital, customer relationship management, business, data science, or related field. - Hybrid work arrangement with occasional in‑person collaboration. **Key Responsibilities** - Prepare and co‑lead client follow‑up meetings with senior CSMs. - Monitor KPIs, use HubSpot, Linear, and Google Suite to update dashboards and produce regular reports. - Participate in the design, deployment, and optimization of chatbot solutions. - Draft and update internal documentation, contributing to the continuous improvement of processes. **Required Skills** - Strong analytical and organizational abilities. - Comfortable working with digital tools and interpreting data. - Clear written and verbal communication; able to collaborate across teams. - Self‑motivated, eager to learn, and supportive of clients and colleagues. **Required Education & Certifications** - Current enrollment in a master’s program (digital technologies, customer success, business analytics, data science, etc.). - Academic eligibility to undertake a 6‑month internship.

Montpellier, France

Hybrid

18-11-2025