AIM Fresh Resourcing Partners | Food Industry Recruitment Specialists

About the Company

With over 20 years of expertise in food industry recruitment, we are passionate about connecting exceptional candidates with top growers, suppliers, and manufacturers. Our focus is on building strong, lasting partnerships that deliver success for both clients and candidates. We offer a dedicated, personal approach, taking the time to understand your unique business or career goals. Our industry-leading knowledge ensures we find the perfect fit—whether you’re looking for a top candidate or your next ideal role. Let’s work together to build a tailored recruitment solution that meets your needs. We pride ourselves on the personal touch that sets us apart. Contact Aimi today; aimi@aimfreshresourcing.co.uk 07736 482334

Listed Jobs

Company Name

AIM Fresh Resourcing Partners | Food Industry Recruitment Specialists

Job Title

Customer Support Manager

Job Description

Job Title: Customer Support Manager Role Summary: Oversee the end‑to‑end movement of fresh produce products, ensuring flawless logistics operations, accurate container scheduling, and superior customer service. Act as the primary liaison between warehouses, delivery partners, and customers to maintain high service levels and efficient stock flow. Expectations: Deliver exceptional accuracy in all administrative processes, communicate clearly and professionally, manage multiple time‑critical priorities, and consistently meet deadlines while maintaining high standards of data integrity and customer satisfaction. Key Responsibilities: - Coordinate daily container requirements and maintain accurate inbound schedules across storage locations. - Manage booking systems to align container arrivals with operational capacity and warehouse planning. - Communicate vehicle slot availability, inbound deliveries, and stock movements to warehouses. - Process purchase orders and ensure inbound stock is accurately recorded and reported. - Serve as the main customer contact for enquiries, delivery updates, and service information. - Collaborate with external storage sites and logistics partners to manage documentation, packing lists, and stock transfers. - Resolve internal and external service issues promptly and complete all administrative duties to a high standard. Required Skills: - Strong verbal and written communication skills. - Exceptional attention to detail and high accuracy in all administrative tasks. - Ability to work confidently under deadlines and manage multiple priorities. - Proficiency with computer systems and data management. - Professional approach with strong relationship‑building capabilities. Required Education & Certifications: - Relevant bachelor’s degree or equivalent experience in logistics, supply chain, or related field (not specified in posting).

Essex, United kingdom

On site

25-11-2025