Morgan McKinley

About the Company

Morgan McKinley is a global talent services expert, offering the full spectrum of solutions to meet both employers’ and jobseekers’ needs.
With 19 offices in 10 countries and nearly 1000 employees, it provides 3 distinct solutions for customers.

- Recruitment Solutions encompassing deep expertise across 10 professional disciplines offering temporary, contract and permanent recruitment;
- Executive Search for targeted C-Suite talent searches;
- Talent Solutions empowering talent acquisition to deliver excellence at every step through expert RPO, MSP and Total Talent Solutions.

Morgan McKinley is part of Org Group, leaders in Organisational Engineering. Empowering businesses to evolve and thrive through talent, technology and exceptional customer experiences.

www.morganmckinley.com/uk
www.orggroup.com

Listed Jobs

Company Name

Morgan McKinley

Job Title

Triage Specialist

Job Description

Job Title: Triage Specialist Role Summary: Act as Tier 3 technical support for Ads and Commerce products, investigating complex customer issues, managing escalations, and providing actionable product feedback. Operate independently while coordinating with engineering, sales, and product teams to ensure timely resolution and continuous quality improvement. Expectations: - Resolve 80‑100 tickets monthly, maintaining high customer satisfaction. - Prioritize issues by severity, collaborating across internal stakeholders to expedite resolution. - Contribute to quarterly analytics, trend reports, and process improvement initiatives. - Maintain a deep, up‑to‑date knowledge of Ads, Commerce, and Creator platforms. Key Responsibilities: - Investigate and troubleshoot complex problems in Ads, Commerce, and Creator products; analyze logs and data to determine root causes. - Manage escalation workflow: triage, prioritize, and coordinate with engineering and sales teams for resolution. - Produce and deliver regular status updates, reports, and knowledge‑sharing sessions to stakeholders. - Identify recurring patterns and recommend enhancements to product and support processes. - Support cross‑functional collaboration on incident reviews, root‑cause analyses, and product improvement cycles. - Handle approximately 100 tickets per month, ranging from ad delivery failures to platform bug investigations. Required Skills: - Strong analytical and problem‑solving ability. - Excellent written and verbal communication; capable of explaining technical issues to non‑technical audiences. - Ability to manage multiple high‑priority tasks in a fast‑paced environment. - Experience troubleshooting client issues on ad‑tech or related platforms. - Familiarity with engineering collaboration tools and processes (e.g., Jira, Confluence). - Understanding of software development lifecycle and debugging practices. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or a related field. - Minimum 2 years of technical support, software engineering, or comparable experience. - Optional: Technical support or engineering certifications; experience with ad‑tech platforms is a plus.

London, United kingdom

Remote

Junior

06-11-2025

Company Name

Morgan McKinley

Job Title

Senior Business Analyst

Job Description

**Job Title:** Senior Business Analyst – Booking Controls (Markets Front Office Risk & Control) **Role Summary:** Experienced Business Analyst specializing in front‑to‑back trade booking and order management for market‑linked products. Acts as subject‑matter expert to design, document, and implement control enhancements, ensuring compliance with internal policies and regulatory standards while collaborating across Sales, Trading, Technology, and Operations. **Expactations:** - Minimum 5 + years of hands‑on experience with front‑to‑back asset‑class workflows, preferably within a trading desk or 1LOD environment. - Proven ability to translate business needs into detailed requirements and oversee technology delivery. - Strong analytical mindset, stakeholder management skills, and a proactive approach to risk and control improvement. - Ability to work in a hybrid setting and meet project timelines for testing and go‑live activities. **Key Responsibilities:** - Analyze and map end‑to‑end trade booking and order management flows. - Develop, maintain, and communicate detailed business requirements for control enhancements. - Partner with Sales/Trading, Technology, Operations, and other functions to design and implement controls. - Lead functional testing, user acceptance testing, and coordinate go‑live deployments. - Monitor compliance with internal policies and external regulatory requirements. - Provide subject‑matter expertise on market‑traded products and related control principles. **Required Skills:** - In‑depth knowledge of front‑to‑back order management and trade booking processes. - Experience delivering control‑related change initiatives and writing comprehensive business specifications. - Ability to work closely with technology teams on solution design and implementation. - Strong analytical, problem‑solving, and documentation skills. - Excellent communication and stakeholder‑engagement capabilities. - Familiarity with regulatory frameworks affecting market trading (e.g., MiFID II, EMIR). **Required Education & Certifications:** - Bachelor’s degree in Finance, Business, Economics, Computer Science, or a related field. - Professional certifications (e.g., CFA, FRM, ICAEW) are advantageous but not mandatory.

Belfast, United kingdom

Hybrid

Senior

11-11-2025

Company Name

Morgan McKinley

Job Title

Business Analyst

Job Description

Job Title: Business Analyst Role Summary: Serve as a MiFID II / MiFIR Subject Matter Expert within a 1st Line Risk & Control team, ensuring comprehensive compliance with EU and UK MiFID/R requirements across Markets, Banking, Services, and Wealth Management. Expactations: - Act as a regulatory champion, translating complex MiFID II / MiFIR rules into actionable controls. - Collaborate closely with stakeholders to maintain up‑to‑date compliance frameworks. - Proactively identify regulatory changes and assess impact on existing processes. Key Responsibilities: - Lead the design, implementation, and testing of MiFID II / MiFIR controls across trading and post‑trade functions. - Conduct gap analyses and recommend remediation to meet regulatory standards. - Prepare and deliver concise regulatory status reports to senior risk and compliance leaders. - Facilitate cross‑functional workshops to embed MiFID compliance best practices. Required Skills: - Deep expertise in MiFID II and MiFIR (EU & UK). - Strong background in Tier 1 banking, with emphasis on Markets. - Proven experience in risk control, regulatory change management, and audit readiness. - Exceptional analytical, detail‑oriented, and stakeholder‑management abilities. Required Education & Certifications: - Bachelor’s degree in Finance, Economics, Business, or a related discipline. - Relevant certifications (CFA, FRM, or equivalent) preferred but not mandatory.

Belfast, United kingdom

Hybrid

11-11-2025

Company Name

Morgan McKinley

Job Title

Product Marketing Manager

Job Description

**Job title:** Product Marketing Manager **Role Summary:** Lead the development and execution of go‑to‑market strategies, campaign management, and user engagement initiatives for product lines, driving measurable business results across cross‑functional teams in a fast‑paced environment. **Expectations:** Execute end‑to‑end marketing objectives; secure data‑driven visibility of campaign performance; influence product positioning and messaging; champion inclusive collaboration and psychological safety; deliver business outcomes within a 6‑month engagement timeline. **Key Responsibilities:** - Partner with regional, product, and sales teams to create strategic marketing plans and prioritize initiatives. - Own medium‑ to large‑scale campaigns from concept through launch, optimizing performance with analytics. - Lead market and user research projects, synthesize insights, and translate findings into product and marketing strategies. - Develop launch strategies and build data‑supported business cases for new products/features. - Craft compelling product narratives, value propositions, and brand messaging across channels. - Coordinate with creative agencies and internal creative teams for content creation. - Define KPIs, analyze impact, and report findings to stakeholders. - Promote psychological safety, inclusion, and DEI principles within the team and cross‑functional collaborations. **Required Skills:** - Brand or product marketing, campaign management, and cross‑functional project leadership. - Experience managing external agencies and multi‑channel consumer campaigns. - Deep knowledge of social media ecosystems, creators, and performance metrics. - Strong analytical, problem‑solving, and data‑translation capabilities. - Excellent storytelling, communication, and stakeholder management. - Ability to influence and align diverse teams in dynamic settings. - Interest in emerging marketing technologies and innovation. **Required Education & Certifications:** - Bachelor’s degree in Marketing, Business, Communications, or related field. - Relevant certifications (e.g., HubSpot Inbound, Google Analytics, or similar) preferred.

London, United kingdom

Hybrid

11-11-2025