- Company Name
- Sofitel
- Job Title
- Meeting Planner Intern H/F/X - 6 MONTHS
- Job Description
-
**Job Title**
Meeting Planner Intern (H/F/X) – 6 Months
**Role Summary**
Intern supports the Meeting Concierge team in planning and delivering client meetings, conferences, and events. Responsibilities include responding to inquiries, drafting customized proposals, converting bookings, coordinating pre‑event preparations, acting as the on‑site point of contact, and managing post‑event invoicing and follow‑up.
**Expectations**
- 6‑month internship, 38 h per week, starting July, August or September 2026.
- French and English proficiency (written and spoken).
- Strong computer skills; proficiency in Microsoft Office and familiarity with OPERA hotel software preferred.
- Ability to work independently and as part of a multidisciplinary team.
**Key Responsibilities**
1. **Inquiry Management** – Receive and qualify client requests via phone and email; assess client needs and match them to hotel product offerings.
2. **Proposal Creation** – Draft customized commercial contracts and proposals, ensuring alignment with hotel pricing strategies and revenue targets.
3. **Booking Conversion** – Convert proposals into confirmed contracts, manage deposits, prepare pro forma invoices, and maintain client communication until arrival.
4. **Pre‑Event Logistics** – Coordinate room assignments, event configuration, catering, AV requirements, and other service details in consultation with the client.
5. **On‑Site Execution** – Act as the exclusive client liaison during the event, verify set‑up, manage any on‑site requests, and collect real‑time feedback.
6. **Internal Coordination** – Prepare briefing documents for hotel departments (Banquet, Rooms, Food & Beverage, Housekeeping), attend systems meetings, and ensure full compliance with contractual obligations.
7. **Post‑Event Activities** – Review billing accuracy, facilitate invoice settlement, and conduct post‑event review meetings.
8. **Sales & Upselling** – Identify opportunities for additional services (coffee breaks, meals, technical rentals, lounge access) and persuade clients to enhance their event packages.
9. **Client Relationship Management** – Maintain regular follow‑up for future events, support loyalty and referral initiatives, and communicate hotel services such as restaurants, rooftop, and wellness offerings.
10. **MICE Strategy Support** – Participate in site inspections, market exploration, and strategic sales planning related to Meetings, Incentives, Conferences, and Exhibitions.
**Required Skills**
- Bilingual communication (French/English, written & oral).
- Excellent organizational and multitasking abilities.
- Strong sales and persuasive skills; ability to upsell and close deals.
- Technical understanding of event spaces, AV, catering, and hospitality operations.
- Proficiency in Microsoft Office; familiarity with OPERA or similar PMS preferred.
**Required Education & Certifications**
- Current student or recent graduate in Hospitality, Tourism, Business Management, or related field.
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