- Company Name
- Experis UK
- Job Title
- Modern Workplace Lead
- Job Description
-
**Job Title**
Modern Workplace Lead
**Role Summary**
Lead a cross‑functional team within the Infrastructure department to design, deploy, and maintain Microsoft 365 and endpoint solutions for a global user base of >6,000. Manage M365 services (Teams, SharePoint, OneDrive, Exchange), Microsoft Intune, Windows Autopilot, and device provisioning, while driving large‑scale migrations and continuous improvement initiatives.
**Expectations**
- Deliver reliable, secure, and efficient modern workplace services across a global organization.
- Mentor and grow junior‑to‑senior technical staff, fostering an Agile, sprint‑based work culture.
- Demonstrate strong stakeholder management and influence across all business levels.
- Ensure compliance with data protection, security, and industry regulations.
- Remain current with Microsoft product road‑map and apply new capabilities to business value.
**Key Responsibilities**
1. **Leadership & Strategy** – Coach a team of engineers, drive sprint planning, and deliver consistent outcomes.
2. **M365 & Endpoint Management** – Deploy Intune, Autopilot, Conditional Access, and security policies; automate self‑service workflows.
3. **Collaboration & Productivity Tools** – Govern Teams, SharePoint, OneDrive, and Viva; set best‑practice policies and enable end‑user adoption.
4. **Security & Compliance** – Implement identity protection (MFA, Conditional Access, Zero‑Trust), run security monitoring, and respond to incidents.
5. **Migration & Integration** – Plan and execute domain, Exchange, and SharePoint migrations using tools such as ShareGate and BitTitan.
6. **Innovation & Continuous Improvement** – Evaluate new M365 features, align with ITSM (ServiceNow, Halo, ITIL), and streamline support processes.
**Required Skills**
- 5+ years managing enterprise M365 deployments for large user bases; 3+ years leading cross‑functional technical teams.
- Deep expertise in Microsoft 365 services (Teams, SharePoint, OneDrive, Exchange Online).
- Proven experience with Intune, Windows Autopilot, MDM, and device compliance.
- Identity & access management: Active Directory, Azure Entra, Conditional Access, MFA, GPO, SSO.
- Automation scripting (PowerShell, Microsoft Graph API).
- Agile development practices and sprint‑based delivery.
- ITIL knowledge, ServiceNow/Halo experience.
- Strong written and verbal communication, adept at stakeholder engagement.
- Hands‑on with EUC hardware (Dell, Lenovo, HP, Apple).
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Microsoft certifications such as Modern Desktop Administrator Associate, M365 Certified: Enterprise Administrator, and Azure AD Fundamentals preferred.