- Company Name
- Ferroque Systems Inc.
- Job Title
- information technology (IT) engineer
- Job Description
-
Job title: IT Engineer
Role Summary
Design, develop, and maintain enterprise IT infrastructure and solutions. Provide consulting, strategic advice, and ongoing support to clients, ensuring secure, high‑performance networks and systems.
Expectations
Work hybrid – on‑site and remote. 5+ years of experience in IT infrastructure or consulting. Bachelor’s degree or equivalent. Strong client‑facing communication and problem‑solving ability.
Key Responsibilities
- Consult with clients to capture requirements and document technical specifications.
- Design, develop, and implement business solutions for information systems.
- Advise on IT strategy, policies, management, and service delivery.
- Assess and mitigate physical and technical security risks; develop contingency plans.
- Resolve conflict situations and provide post‑sale support.
- Troubleshoot and resolve hardware, software, and network issues.
- Develop policies, procedures, standards, and guidelines.
- Maintain, troubleshoot, and administer LAN, WAN, mainframe networks, workstations, and peripherals.
- Provide problem‑solving services to network users.
- Implement network monitoring and security software; optimize server performance.
- Assess, document, and optimize capacity and performance of communication networks.
- Set up IT infrastructure to enable application access to databases.
Required Skills
- Cloud: AWS; virtualization.
- Networking: LAN/WAN, routers, switches, firewalls, routing protocols.
- Servers: Windows Server, Linux, enterprise applications.
- Active Directory, domain services, group policy.
- ITIL framework application.
- Security: network and data security, risk assessment.
- Troubleshooting, debugging, root cause analysis.
- Documentation and schema design.
- Communication: stakeholder engagement, client consulting.
- MS Office Suite, MS Windows, Outlook, file management software.
Required Education & Certifications
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
- Certifications preferred: AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, CompTIA Network+, ITIL Foundation.