Skills

Communication Monitoring Problem-solving Networking Windows Virtualization Databases AWS Active Directory

Job Specifications

Overview

Languages

English

Education

Bachelor's degree
or equivalent experience

Experience

5 years or more

Hybrid

Work must be completed both in person and remotely.

Work setting

Information technology (IT) infrastructure
Information technology (IT) consulting

Responsibilities

Tasks

Confer with clients to identify requirements
Document technical requirements to ensure that products, processes and solutions meet business requirements
Design, develop and implement information systems business solutions
Provide advice on information systems strategy, policy, management and service delivery
Assess physical and technical security risks to data, software and hardware
Develop policies, procedures and contingency plans to minimize the effects of security breaches
Resolve conflict situations
Consult with clients after sale to provide ongoing support
Troubleshoot and resolve technical problems
Develop policies, standards and guidelines
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
Provide problem-solving services to network users
Implement network traffic and security monitoring software, and optimize server performance
Assess, document and optimize the capacity and performance of information and communication system networks
Setup the IT infrastructure to allow applications to access databases

Experience and specialization

Computer and technology knowledge

Cloud
Information Technology Infrastructure Library (ITIL)
Virtualization
Networking software
Networking hardware
Networking security
Servers
Enterprise Applications Integration (EAI)
File management software
MS Office
MS Windows
Amazon Web Services (AWS)
MS Active Directory
MS Outlook
Data administration
Digitizing system
Server Hardware
Desktop applications

Area of work experience

Project implementation
Information technology (IT) service delivery
Consulting

Area of specialization

Technical support

Benefits

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Commission
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)

Long term benefits

Long-term care insurance

Other Benefits

Free parking available
Paid time off (volunteering or personal days)
Team building opportunities
Parking available
Travel insurance
Wellness program

About the Company

Driven by a passion for innovation, we craft end-user infrastructure solutions that reshape the future of business and technology, combining cutting-edge solutions with strategic foresight to empower enterprises in a digital-first world. Founded in 2007 and operating in both the US and Canada, Ferroque Systems (Ferroque) is a leader in enterprise technology services, focusing on digital workspaces and end-user infrastructure (EUI) technology. Our service-centric approach sets us apart, enabling us to deliver comprehensive, i... Know more