ASN Inc

www.asntech.com

1 Job

29 Employees

About the Company

ASN - Your Trusted IT Solutions Partner At ASN, our mission is to empower businesses with innovative, efficient, and reliable IT solutions. More than just a provider, we are a trusted partner, dedicated to turning complex technological challenges into opportunities for growth and transformation. Our Expertise • Decades of experience in delivering IT excellence • Tailored managed IT services for seamless operations • Advanced cloud, virtualization, and infrastructure solutions • Exceptional customer support, with a guaranteed response time of under 1 hour • Access to an extensive catalog of over 500,000 cutting-edge IT products Key Partnerships We collaborate with a diverse array of leading technology companies, including partnerships with industry giants like Lenovo, Microsoft, Dell, and many others. Together, these relationships enable us to provide tailored solutions to help your business thrive. Your Growth, Our Commitment At ASN, we’re passionate about driving business growth through customized IT strategies. Whether you're looking to streamline operations, enhance security, or adopt the latest in digital transformation, we’re here to guide you every step of the way. Discover how ASN can help revolutionize your IT strategy and unlock your business's potential. #ITSolutions #Technologies #Collaboration

Listed Jobs

Company Name: ASN Inc
Job Title: Technicien TI - Sur site
Job Description: Job title: On‑Site IT Technician Role Summary Provide proactive, onsite support for client IT infrastructure. Diagnose and resolve hardware, software, and network issues, conduct preventive maintenance, and assist system administrators with network and backup systems. Effectively communicate technical information to non‑technical users in French and English. Expectations - Preventive monitoring and timely response to incidents - Administer IT equipment at client locations, including data centers - Collaborate with SysAdmins and ITSM tools to manage ticket escalations - Maintain accurate inventory and documentation of all onsite interventions Key Responsibilities 1. Install, configure, and troubleshoot desktops, laptops, servers, and networking equipment on client sites. 2. Perform routine preventive maintenance to avert system failures. 3. Assist SysAdmins with network infrastructure tasks (firewalls, switches, VPNs, Wi‑Fi, WAN/LAN). 4. Support backup systems and related infrastructure. 5. Respond to onsite help‑desk tickets, escalating unresolved issues via ITSM. 6. Manage and update hardware inventory for client deployments. 7. Deliver clear, non‑technical explanations of technical issues and solutions. 8. Routinely travel between multiple client sites within a single workday. Required Skills - Proficient in Windows Desktop and Windows Server (basic) - Familiarity with Microsoft 365 suite and administrative portals - Strong knowledge of IP networking, WAN/LAN, Wi‑Fi, firewalls, switches, VPNs, and network topologies - Experience with Microsoft Intune and endpoint management - Structured service mindset with ITIL approach - Diagnostic and analytical problem‑solving abilities - Basic Mac OS and Linux knowledge is a plus - Backup system concepts familiar - Fluency in written and spoken French and English - Excellent written and verbal communication, adept at translating technical language for non‑technical audiences - Detail‑oriented, multitasking in a fast‑paced environment - Team collaboration skills - Valid driver’s licence for onsite travel Required Education & Certifications - Minimum of 2 years’ experience in computer, server, network (or cloud), and Microsoft environments - Professional or higher diploma in Information Technology (or related field) ---