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Hilton Grand Vacations

Hilton Grand Vacations

careers.hgv.com

1 Job

14,363 Employees

About the Company

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Listed Jobs

Company background Company brand
Company Name
Hilton Grand Vacations
Job Title
Director of Security
Job Description
**Job Title:** Director of Security **Role Summary** Oversee all security operations for a hospitality property, ensuring the protection of assets, people, and visitors while maintaining service excellence. Leads a small team, develops policies, and drives continuous improvement through data‑driven insights. **Expectations** - Lead by example, upholding integrity, transparency, and customer‑centric service. - Deliver high‑quality security outcomes within budget and time constraints. - Foster a positive work environment and promote staff development. **Key Responsibilities** 1. Develop, implement, and enforce security policies, procedures, and enforcement protocols. 2. Plan, monitor, and evaluate day‑to‑day security operations and incident response. 3. Supervise, mentor, and evaluate a security team of at least 4 personnel. 4. Process workers’ compensation and general liability claims. 5. Communicate effectively with guests, owners, and cross‑departmental staff, resolving issues with sensitivity. 6. Use situational awareness to adapt operations to changing needs and incidents. 7. Analyze operational data to identify trends, recommend improvements, and support new service offerings. 8. Ensure compliance with legal, regulatory, and company standards for safety and security. **Required Skills** - Minimum 5 years of security‑related experience in hospitality or similar environment. - 4 + years of supervisory or team‑development experience. - Strong leadership, motivational, and team‑building capabilities. - Analytical, problem‑solving, and conceptual thinking. - Ability to prioritize, manage multiple tasks, and meet deadlines. - Proficient in written and verbal communication with diverse stakeholders. - Experience with incident reporting, claim processing, and regulatory compliance. **Required Education & Certifications** - Minimum High School Diploma or GED. - Preferred certifications: Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent.
Lahaina, United states
On site
Mid level
22-12-2025