Job Specifications
As the Director of Security, you will be responsible for executing your position's responsibilities and driving company success through performing the following tasks to the highest standards. You will Plan, direct and coordinate activities relating to the protection, safeguarding and security of company assets, team members, guests and owners ensuring that established goals and objectives are accomplished with prescribed priorities, time limitations and fiscal responsibilities. Commitment and dedication to service are encouraged behaviors to be displayed towards our guests and team members at all times.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
Salary range: $80,000 ~ $89,000 per year
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities
and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Additional Responsibilities Include
Responds to owner and guests’ problems and oversees resolution
Ensures that a high standard of service is delivered in a friendly and personalized manner
Maintains a high level of transparency and contact among guests and owners
Anticipates guests’ needs and provides services that are beyond expectations
Use insights to drive and guide the development of new offerings
Models high standards of honesty and integrity.
Uses a methodical and logical approach in the development of recommendations for action
Provides novel and creative approaches to problem solving to achieve strategic outcomes
Create a positive and motivating working environment
Use situational awareness to adapt and adjust to fit the needs of the moment
Plans, examines, analyzes, evaluates and supervises security operations for the property
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
5+ years of security related experience
4+ years supervising or developing a team
Knowledge of principles and practices of security operations and management, enforcement procedures and safety practices in a hospitality environment
Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results
Demonstrates problem solving, analytical and conceptual skills
Ability to effectively prioritize and manage multiple tasks and deadlines and manage competing priorities within a small team environment
Experience with processing Workers Compensation and General Liability Claims
Ability to communicate effectively and courteously, both verbally and in writing, with guests, team members, managers and all other department staff of all ages including proper handling of emotional situations and needs
High School Diploma or GED
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About the Company
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional serv...
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