Global Switch

About the Company

Global Switch owns and operates 4,200,000 sq ft (388,000 sq m) of exceptional large-scale, multi customer, carrier and cloud neutral data centre space across Europe and Asia-Pacific. Established in 1998 our longevity in the market place and impressive track record prove we deliver best in class solutions. Global Switch data centres are operated to a Tier III standard or higher and provide resilient and secure solutions to customers who include global system integrators, telecommunication and cloud providers, enterprises, financial institutions, government organisations, managed service providers and other hosting businesses. Delivering the right solution to our customers is central to the Global Switch service. Whether you are seeking a single rack or custom designed private suite, we have the right combination of operational and technical expertise. For further information or to contact us please visit our web site at globalswitch.com.

Listed Jobs

Company Name

Global Switch

Job Title

Product Owner

Job Description

Job Title: Product Owner Role Summary: Own end‑to‑end delivery and continuous improvement of core technology platforms for a global data centre operator, ensuring platforms are secure, scalable, and aligned with business strategy. Expactations: Deliver on-time, on-budget technology roadmaps, demonstrate measurable ROI, drive cross‑functional collaboration, and uphold compliance with evolving IT and security standards. Key Responsibilities: - Lead delivery and optimization of critical SaaS platforms (Salesforce, ServiceNow, Procore, Maximo, Assetspire, Autodesk Construction Cloud, etc.). - Conduct regular service reviews with business functional and site owners, presenting innovation roadmaps and performance insights. - Manage incident response and root‑cause analysis to ensure rapid resolution and continuity of service. - Monitor system availability, performance, and security across the technology estate. - Enforce internal policies and external regulations (e.g., ISO 27001) for a secure, compliant environment. - Oversee audits, asset tracking, and documentation for transparency and accountability. - Track and report on service performance, user satisfaction, and resolution metrics to drive continuous improvement. Required Skills: - Experience managing complex project portfolios with on‑budget, on‑time delivery. - Deep knowledge of ITIL and security frameworks (ISO 27001, etc.). - Proficiency in digital transformation and modernization of legacy systems. - Ability to design cost‑effective strategies that enhance productivity and resilience. - Broad technical expertise with enterprise SaaS platforms and cloud‑first architectures. - Strong stakeholder communication, facilitation, and stakeholder management capabilities. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration or related field. - Certifications: ITIL v3/v4 Foundation (preferred), ISO 27001 Lead Implementer or Lead Auditor (preferred).

London, United kingdom

On site

Senior

06-03-2026