Umbra

About the Company

Umbra is a Toronto-based homeware company born over 30 years ago when graphic designer, Paul Rowan, couldn’t find a nice window shade to hang in his apartment window. So, he made one. And others liked it. He soon teamed up with childhood friend, Les Mandelbaum, and Umbra (in Latin, “shade”) was born. Today, Umbra is recognized all over the world for bringing thought and creativity to everyday items. An international team of in-house designers and global network make its original designs available in over 118 countries. A full collection can be seen in its Toronto flagship store.

Listed Jobs

Company Name

Umbra

Job Title

Account Manager

Job Description

**Job Title** Account Manager **Role Summary** Field‑based Account Manager responsible for managing and expanding a portfolio of key accounts across Canada. Drives customer engagement, product uptake, and sales growth through regular site visits, account planning, data analysis, and collaboration with cross‑functional teams. **Expactations** - Achieve or exceed sales targets and growth metrics. - Maintain strong, trusted relationships with key customers. - Communicate effectively with internal stakeholders to resolve issues and deliver solutions. - Conduct 30–50 % travel for account visits and industry events. - Work independently while managing multiple priorities and maintaining accurate reporting. **Key Responsibilities** - Manage and grow assigned accounts nationwide. - Conduct regular in‑person customer visits to strengthen relationships, present new products, review performance, and identify growth opportunities. - Develop customized account plans, promotional programs, and sales forecasts. - Serve as primary liaison for all account needs, ensuring timely communication and issue resolution. - Analyze sales data, customer insights, and market trends to support decision‑making. - Collaborate with sales, marketing, supply chain, and finance teams to meet customer expectations. - Prepare and lead business reviews, product presentations, and performance updates. - Monitor competitive activity and industry developments across Canadian regions. - Maintain accurate sales reports, forecasts, and travel plans. - Represent the company at meetings, trade shows, customer events, and industry functions. **Required Skills** - 3–5+ years of field sales and account management experience. - Strong relationship‑building, communication, presentation, and negotiation abilities. - Proficiency in Microsoft Office and data analysis tools. - Ability to work independently, manage multiple priorities, and drive results. - Problem‑solving mindset with sound judgment and calculated risk tolerance. - Comfortable with frequent travel (30–50 %). **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, or related field. - Relevant sales or account management certifications (e.g., Certified Professional Sales Person) are an asset.

Scarborough, Canada

On site

11-12-2025