Baker McKenzie

About the Company

Integrated legal solutions to complex business challenges.

The global business community is more interconnected than ever before. Opportunities and risks spill across different markets, sectors and areas of law. A connected perspective is essential in delivering business objectives while mitigating risk. Our integrated client solutions provide seamless advice underpinned by deep practice, sector expertise, and first-rate local market knowledge. Armed with Baker McKenzie's insight and foresight, business leaders can feel confident driving sustainable – and inclusive growth.

Learn more: https://www.bakermckenzie.com/en/expertise/solutions-connected-world

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Listed Jobs

Company Name

Baker McKenzie

Job Title

Practice Assistant - Contract (6 months)

Job Description

**Job Title** Practice Assistant – Contract (6 months) **Role Summary** Deliver comprehensive administrative support within the Secretarial Services Team, managing digital workflows, document handling, client intake, billing, travel, logistics, and communication for Associates, Trainees, and other practice staff. **Expectations** - Consistently meet or exceed service‑level agreements. - Maintain high‑quality, accurate outputs and confidential handling of information. - Act proactively, suggest process improvements, and serve as a mentor to junior staff. - Adapt to changing priorities and technologies, embracing continuous improvement. **Key Responsibilities** - Efficiently navigate and utilize the Service Now portal. - Build and coordinate relationships with center‑based services, BM secretaries, and cross‑functional teams. - Prepare urgent documents, manage inbound/outbound mail, and upload to iManage. - Print/scan, prepare courier packages, and support hard‑copy filing. - Assist client intake, engagement letters, and billing procedures. - Arrange travel via the firm’s travel agency. - Answer calls, manage inboxes, diaries, and scheduling. - Coordinate logistics for external and internal meetings; leverage GAS. - Engage directly with clients and their assistants. - Liaise with courts to develop accurate court documentation/bundles. - Update Outlook contact lists. - Identify and recommend workflow enhancements. - Undertake specific practice‑group tasks to build practice knowledge. **Required Skills** - Secretarial experience in Real Estate/Property practices. - Proficiency with cloud‑based digital workflows; Service Now experience preferred. - Strong prioritisation and SLA‑management skills. - Experience with quality management systems and peer review. - Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, Teams) competencies. - Excellent written and verbal communication. - “Can‑do” proactive attitude; teamwork orientation. - Ability to mentor and support junior staff. - Adaptability to change and challenge. - Knowledge of billing and intake procedures (desired). **Required Education & Certifications** - Bachelor’s degree or comparable post‑secondary qualification (preferred). - Relevant certifications in Microsoft Office Suite or Service Now are advantageous.

London, United kingdom

Hybrid

26-11-2025