November Five

www.novemberfive.co

1 Job

70 Employees

About the Company

November Five is an independent digital product agency with Antwerp roots and a global reach. Since 2008, we’ve helped ambitious teams to turn bold bets into confident moves and delivered apps, websites, tools and businesses that perform when the stakes are high.

Listed Jobs

Company Name: November Five
Job Title: Client Director
Job Description: **Job Title:** Client Director **Role Summary:** Senior leader responsible for owning end‑to‑end client relationships, driving revenue growth and margin performance across a portfolio of large consumer enterprises. Acts as a trusted advisor to C‑level decision makers, translates business challenges into digital CX and custom enterprise solutions, and ensures delivery quality through close collaboration with product, design, and technology teams. **Expectations:** - Consistently achieve and exceed sales targets (≥ €250k deals, ≥ €1M accounts). - Maintain high client satisfaction, accurate forecasting, and risk management. - Deliver profitable projects on time, preserving margin quality. - Expand the firm’s footprint within existing accounts and generate new pipeline. **Key Responsibilities:** - Build and manage a robust pipeline of opportunities with existing and target clients. - Lead senior client engagements, acting as the primary point of contact and trusted partner. - Identify, shape, and win high‑value opportunities; develop clear business cases and ROI. - Define project scope, outcomes, and expectations from inception through delivery. - Collaborate with Project Managers and delivery leads to protect quality and margins. - Monitor and report relationship health, forecasting, risks, and opportunities. - Leverage network to uncover early opportunities and drive growth. **Required Skills:** - Proven record of closing and growing enterprise accounts (≥ €250k deals). - Strong executive presence; comfortable navigating complex, multi‑stakeholder environments. - Deep understanding of digital customer experience (CX) and custom enterprise application development (mobile & web). - Ability to translate business challenges into outcome‑based solutions and ROI. - Excellent communication, negotiation, and relationship‑building skills. - Strategic thinking with a focus on long‑term outcomes over quick wins. - Leadership mindset: mentorship, feedback orientation, and collaborative teamwork. - Analytical and decision‑making acumen; ability to prioritize, escalate, or seek support as needed. **Required Education & Certifications:** - Bachelor’s degree in Business, Computer Science, Engineering, Marketing, or a related field (required). - MBA or advanced degree preferred. - No specific certifications mandated; relevant industry certifications (e.g., PMP, Scrum) are a plus.