Diplomatic Language Services

About the Company

Established in 1985, Diplomatic Language Services provides exceptional language training, translation, interpretation, and linguist testing to federal and state government, commercial and academic clients. We offer professional and experienced native-speaking instructors who provide exceptional proficiency-based foreign language training, specifically designed to meet our clients’ requirements. DLS offers training in over 85 languages. Our linguists and instructors are available for full-time and part-time programs. Programs are offered on- and off-site; in addition, teams and individual instructors are available to present programs anywhere. For more information, please contact us at (703) 243-4855 or email us at registrar@dlsdc.com.

Listed Jobs

Company Name

Diplomatic Language Services

Job Title

Salesforce Administrator

Job Description

**Job Title** Salesforce Administrator **Role Summary** Maintain, configure, and enhance a Salesforce.com environment serving 40+ CRM users and 500+ community users. Provide daily system support, data integrity, integrations with LMS, Box, Zoom, and train users while facilitating process improvements and change management. **Experiences** - Minimum 1 year as a database or Salesforce administrator. - Experience in SCRUM or agile projects is preferred. - Proficient in managing user support cases, data audits, and integration monitoring. **Key Responsibilities** - Administer Salesforce platform: user account maintenance, reports & dashboards, workflow rules, and permission sets. - Resolve support cases and enhancement requests promptly. - Perform data integrity tasks: audits, deduplication, and documentation. - Manage integrations with external systems, ensuring data consistency. - Gather and document development requirements, coordinate scope and delivery. - Establish and follow change‑management processes for new development. - Communicate development progress and impact to stakeholders. - Create and deliver user training materials and sessions to improve adoption. - Act as liaison between users, vendors, and developers, translating technical details for non‑technical audiences. - Evaluate requirements, assess impact on Salesforce and related applications, and prioritize requests. **Required Skills** - Salesforce.com best practices and functionality understanding. - Data management and audit skills. - Strong analytical, problem‑solving, and troubleshooting abilities. - Excellent verbal and written communication; ability to simplify technical concepts. - Project management skills: meet deadlines, prioritize simultaneous requests. - Positive attitude, proactive learning, and collaborative mindset. **Required Education & Certifications** - Associate’s degree or equivalent in a related field. - Salesforce Administrator Certification (ADM201) strongly preferred.

Arlington, United states

Hybrid

Fresher

06-01-2026