Handy Banjo

www.handybanjo.com

1 Job

4 Employees

About the Company

We are Handy Banjo. The In-Person problem-solvers. The kind of people who are relentless about our mission to connect you with the best in-person help anytime, anywhere. Service is what we power. It’s the heartbeat of what we do. It drives us to reimagine how people get things done, better and faster. For you. For your home. For your business. Across cities and industries, in real-time. At the speed of trust. Handy Banjo was born out of the need to simplify how the world hires professionals. Since day one, our vision has been clear: to bring the ease of a digital platform to the world of in-person labor. From property flips to project management, cleaning services to skilled labor, we’ve built a platform where expertise is just a click away. We are more than a marketplace; we’re a global solution. By merging technology with a human touch, we empower individuals and businesses to focus on what matters most while leaving the rest to verified professionals. At Handy Banjo, the pursuit of simplicity is never finished, never stops, and is always just beginning.

Listed Jobs

Company Name: Handy Banjo
Job Title: Onboarding Specialist intern
Job Description: **Job Title:** Onboarding Specialist Intern **Role Summary:** Support the Customer Success team by managing the end‑to‑end onboarding of qualified candidates for in‑person service roles. Ensure accurate profile creation, thorough documentation verification, appropriate skill‑based tagging, and clear candidate availability or location data, while maintaining a minimum quality standard across all onboarding processes. **Expectations:** - Availability for a minimum of 3 hours daily, 5 days a week, during a 90‑day internship period (first 30–60 days unpaid, final 30 days paid). - Ability to work independently in a fast‑paced environment. - Strong attention to detail and commitment to process quality. **Key Responsibilities:** - Guide candidates through profile creation, ensuring completeness and accuracy. - Collect, verify, and validate required documentation to meet compliance and internal standards. - Perform category tagging based on candidate skills, experience, and role suitability. - Confirm and document candidate availability, work preferences, and service locations. - Maintain a defined minimum quality bar for all onboarded profiles. - Identify opportunities to improve onboarding efficiency and quality within the Customer Success department. **Required Skills:** - Excellent verbal and written communication. - Strong multitasking and prioritization abilities. - Ability to work effectively under tight deadlines. - Basic understanding of recruitment and onboarding best practices. - Familiarity with data entry and quality control processes. **Required Education & Certifications:** - Pursuing or recently completed a bachelor’s or master’s degree in Human Resource Management, Business Administration, or a related field. - No specific certifications required.