CPL

About the Company

Extraordinary projects are made from extraordinary relationships. Exceptional design demands a partner who listens as much as they plan, who is inspired and driven by your vision and who becomes an extension of your team. Across 4+ decades, CPL has grown into a multi-disciplined team of experts who co-create inspiring designs with partners in the community & culture, healthcare, higher education, infrastructure, K-12 education and placemaking sectors. We maintain offices throughout Florida, Georgia, New York, North Carolina, Ohio, Virginia, Pennsylvania and South Carolina. Everything we do is engineered to strengthen the bonds between us and our dedicated partners. That's why what we create together lasts.

Listed Jobs

Company Name

CPL

Job Title

Help Desk Intern

Job Description

Job Title: Help Desk Intern Role Summary: Internship role providing first‑line IT support in a professional office environment. Responsibilities include responding to user help tickets, troubleshooting and resolving issues, configuring and installing hardware and software, and maintaining system integrity under guidance from senior IT staff. Expectations: - Actively pursuing a Bachelor’s or Master’s degree in Information Technology or a closely related discipline. - Demonstrated interest in IT support, troubleshooting, and system administration. Key Responsibilities: - Respond to end‑user IT assistance requests and document incidents in the ticketing system. - Escalate unresolved issues to senior IT team members as appropriate. - Configure, install, and upgrade PC hardware, operating systems, and application software. - Provide hands‑on support for IT equipment across multiple office locations. - Assist with installation and maintenance of Windows OS applications, Office 365, and other business applications. - Perform routine maintenance tasks and support additional duties assigned by the IT Helpdesk Manager or IT Director. Required Skills: - Strong written and verbal communication abilities. - Proficiency with Microsoft Office Suite (Word, Excel, Teams). - Hands‑on experience with Microsoft Windows Server and workstation environments. - Ability to install and configure Windows operating systems and associated business applications. - Team‑player mindset with a willingness to collaborate across functions. Required Education & Certifications: - Current enrollment in a Bachelor’s or Master’s program in Information Technology, Computer Science, or a related field. - No mandatory certifications required, though familiarity with ITIL or relevant Microsoft certifications is a plus.

Suwanee, United states

On site

Fresher

15-01-2026