X-Factor Consulting

About the Company

X-Factor Consulting is a Certified Service-Disabled Veteran-Owned Small Business (SDVOSB), specializing in Direct Hire Staffing, Fractional Services, and Job Search Consulting. With over 18 years of proven experience, our goal is to provide high quality staffing and consulting services in the areas of Supply Chain, Hospitality, Finance & Accounting, IT, Engineering, Sales, and Executive Search. The “X Factor” is defined as a special talent or quality that could have the most significant impact on the outcome. Finding top talent can be challenging to navigate, especially if your team doesn’t have the time or resources available. Our team will partner as an extension of your company’s internal Talent Acquisition or HR team, locating the talent your team needs while providing a high-level of service throughout the entire process.

Listed Jobs

Company Name

X-Factor Consulting

Job Title

Sr. Salesforce Administrator

Job Description

**Job Title:** Sr. Salesforce Administrator **Role Summary:** Remote Salesforce and CRM Administrator responsible for owning the Salesforce platform roadmap, configuration, and data governance (≈70%) while performing business analysis for enterprise applications (≈30%). Provides Tier 2/3 support, training, and collaborates with vendors and internal stakeholders. **Expectations:** - Minimum 5 years hands‑on Salesforce administration. - Salesforce Certified Administrator (required). - Ability to manage multiple priorities in a matrixed, remote environment. - Up to 10 % travel. - Strong communication, facilitation, and organizational skills. **Key Responsibilities:** - Define and maintain the Salesforce platform roadmap, backlog, and stakeholder alignment. - Configure and extend Sales Cloud and Service Cloud (security, page layouts, automation, Flow Builder). - Build no‑code/low‑code solutions; partner with MSP for enhancements and integrations. - Ensure data quality, security, user adoption, and provide Tier 2/3 support and training. - Stay current on Salesforce releases; pursue relevant certifications. - Gather, document, and prioritize requirements for non‑CRM initiatives; produce BRDs, process flows, and functional specifications. - Analyze business processes, recommend improvements and automation opportunities. - Coordinate with IT, transformation executives, and third‑party vendors/consultants. **Required Skills:** - Salesforce administration (Sales Cloud, Service Cloud) and data hygiene. - Flow Builder development. - Business analysis: requirements elicitation, BRD creation, functional spec writing. - Vendor/consultant management. - Excellent written and verbal communication, facilitation, and organizational abilities. **Required Education & Certifications:** - Bachelor’s degree in Computer Science or related field **or** equivalent experience. - Salesforce Certified Administrator (mandatory). - Strong Trailhead record. **Preferred (Additional) Qualifications:** - Salesforce Platform App Builder certification (or ability to obtain). - Experience with Salesforce Maps, Manufacturing Cloud, or Field Service Lightning. - Knowledge of Visualforce, LWC, or Apex triggers. - Familiarity with Tableau or Power BI. - Salesforce Advanced Administrator or consultant‑level certifications. - Understanding of Agile/Scrum methodologies.

Atlanta, United states

Remote

Mid level

18-01-2026