Keepnet

About the Company

Our Vision: At Keepnet, we see the future of cybersecurity differently. For us, the human element is at the core of every digital fortress. We are dedicated to crafting a cybersecurity environment that interweaves cutting-edge technology, the principles of behavioral psychology, and nudge theory. Our goal? To empower businesses and individuals, arming them with a consolidated platform to fight against ever-evolving cyber threats. Through collaboration, advanced technology integration, and measurable outcomes, we aim to create a secure and resilient digital ecosystem where the human element becomes a formidable defense against cyber risks. The Problem We Address: Human errors dominate our digital vulnerabilities, causing 95% of security breaches and costing businesses an average of $1.1 million annually. While traditional security solutions fail to detect 82% of soft threats, 90% of security breaches in businesses are due to missing critical threats that other entities already know about. This situation is exacerbated by the challenges SOC teams face, with 98% struggling to promptly address threats. Our Solution – The Keepnet XHRM Approach: Meet with Keepnet XHRM (Extended Human Risk Management). Our consolidated platform helps you to put employees at the front line of defense. We believe that by empowering the human element, we can better detect and respond to threats in real-time. To achieve this, Keepnet provides a platform that not only strengthens an organization's security posture but also helps you to exchange threat data within public/private communities anonymously. Some of our key offerings include the Voice Phishing (Vishing) Simulator, SMS Phishing (Smishing) Simulator, Threat Sharing, Email Threat Simulator, Awareness Educator, and our specialized Phishing Incident Response. At Keepnet, we don't just offer products, we're shaping the future of cyber security. Join us in building your security culture!

Listed Jobs

Company Name

Keepnet

Job Title

Head of Engineering (AI-First SaaS Platform)

Job Description

**Job Title:** Head of Engineering (AI-First SaaS Platform) **Role Summary:** Lead the global engineering organization for an AI‑driven SaaS platform, scaling production‑grade agentic systems, ensuring platform reliability, and driving technical strategy across distributed teams. **Expectations:** - Own end‑to‑end engineering vision and execution. - Deliver high platform reliability, predictable release cadence, and strong customer trust. - Foster a culture of ownership, accountability, and continuous improvement. - Achieve measurable improvements in delivery predictability, team health, and customer impact. **Key Responsibilities:** 1. Scale and manage distributed engineering teams (onshore, nearshore, offshore). 2. Establish delivery standards, communication rituals, and accountability frameworks for remote teams. 3. Design and evolve a multi‑region SaaS architecture on Azure, AWS, Cloudflare, Kubernetes, managed databases, and queues. 4. Own platform maintenance, rapid remediation, and prevention of recurring incidents. 5. Champion AI‑assisted development tools (e.g., Cursor) while maintaining engineering judgment. 6. Embed observability‑driven reliability using metrics, tracing, Sentry, and other tools. 7. Lead asynchronous, distributed system development (message queues, background workers, event‑driven patterns). 8. Maintain high engineering quality standards, balancing pragmatism with system integrity. 9. Collaborate with DevOps on CI/CD pipelines, release safety, and infrastructure resilience. 10. Translate business priorities into technical roadmaps and execution plans. 11. Provide technical analysis, documentation, budgeting, and reporting to leadership. 12. Hire, mentor, and retain high‑performing engineers and leaders globally. **Required Skills:** - Proven leadership of distributed engineering organizations, including offshore/nearshore models. - Hands‑on expertise in .NET, Python, JavaScript/TypeScript. - Deep experience with Microsoft Azure, AWS, Cloudflare, Kubernetes, managed databases, queues, and workers. - Strong knowledge of Agile/Scrum in distributed environments. - Experience with AI‑assisted development workflows. - Demonstrated ability to operate multi‑region SaaS platforms at scale. - Collaboration with DevOps on CI/CD, release, and infrastructure resilience. - Security‑first mindset: secure APIs, data protection, least‑privilege access. - Excellent written and verbal communication across collaboration tools. - Leadership style grounded in clarity, ownership, and delivery. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, or related field. - Preferred certifications: Azure Solutions Architect, AWS Solutions Architect, or equivalent cloud/security credentials.

United kingdom

Remote

21-01-2026

Company Name

Keepnet

Job Title

UX Advisor, AI-First SaaS Platform (Retainer)

Job Description

Job title UX Advisor, AI‑First SaaS Platform (Retainer) Role Summary Provide expert UX guidance for a complex B2B SaaS human cyber risk platform that combines phishing simulations, security awareness training, and agentic AI. Use AI‑augmented workflows to identify usability issues, prioritize high‑impact improvements, and evolve AI‑driven interfaces, ensuring that enterprise security teams can adopt, configure, and recover from errors independently. Expactations - Deliver measurable improvements: faster customer goal achievement, higher critical workflow completion, clearer business outcomes for config actions, reduced Customer Success/Support dependencies, faster issue recovery guided by product. - Enable users to discover features, self‑configure, onboard, and resolve errors without contacting support. - Advise cross‑functional teams (Product, Engineering, Support, CS) on UX impact for product strategy. - Use AI daily to accelerate research, prototyping, documentation, and insight generation. Key Responsibilities - Rapidly self‑onboard the platform; diagram current workflows and interactive experiences. - Analyze product analytics, session replay, error logs, and telemetry to surface UX pain points. - Apply recognized usability frameworks (e.g., SUS, HEART, NPS) and evidence‑based evaluation methods. - Prioritize opportunities using frequency, severity, and impact‑effort matrices; influence feature backlog. - Recommend and prototype self‑service improvements: onboarding flows, configuration SRs, discoverability, system feedback, error recovery, in‑product guidance. - Lead structured user research: usability tests, task‑based sessions, surveys with beta customers; synthesize findings for actionable insights. - Author AI‑generated documentation, quick‑start guides, and product‑specific UX standards. - Advocate for AI‑enhanced UX solutions across the organization; translate research into business outcomes. Required Skills - 7+ years of UX design on complex B2B SaaS platforms, preferably security or compliance. - Proficient in AI/native design workflows: daily use of tools for analysis, insight generation, rapid prototyping, and documentation. - Strong data‑driven mindset: experience with analytics dashboards (e.g., Mixpanel, Amplitude), session replay (e.g., FullStory), and telemetry. - Deep knowledge of usability evaluation frameworks, industry standards (ISO, NIST), and product discovery methods. - Proven track record improving self‑service experiences in global SaaS products. - Expertise conducting and synthesizing structured user research (usability tests, task studies, surveys). - Excellent communication and stakeholder management; able to influence cross‑functional teams. - Comfortable with remote, async-first collaboration and business‑time coordination (UTC+0 to +3). Required Education & Certifications - Bachelor’s degree in Human‑Computer Interaction, Interaction Design, UX Design, Computer Science, or related field. - UX certification (e.g., NN/g, Interaction Design Foundation) and/or AI‑interaction or product‑design certification preferred.

United kingdom

Remote

09-03-2026