Focus Group

focusgroup.co.uk

3 Jobs

1,186 Employees

About the Company

Welcome to Focus Group.

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology.

Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need.

SME or global enterprise business; public sector, service sector or charity...whatever your size, shape or service, we'll take the time to get to know your business and deliver the technology to fit the bill.

Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We're by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times.

Leaving you free to focus all your energy on the important stuff. Like growing your business.

Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy
Let's connect. Let's grow.

Listed Jobs

Company Name: Focus Group
Job Title: Cyber Essentials Engineer (Analyst)
Job Description: **Job Title** Cyber Essentials Engineer (Analyst) **Role Summary** A customer‑focused security professional who guides UK businesses through Cyber Essentials and Cyber Essentials Plus certification. The role involves assessing IT environments, identifying gaps, recommending remediation, preparing evidence packs, and supporting audits. The engineer acts as a trusted advisor, translating complex security requirements into actionable steps and ensuring clients achieve certification and a secure posture beyond minimum compliance. **Expectations** - Deliver end‑to‑end certification readiness for multiple clients - Communicate effectively with non‑technical stakeholders - Maintain meticulous documentation and evidence packages - Collaborate with engineering, support, and audit teams - Manage several engagements simultaneously while keeping a professional, calm demeanor **Key Responsibilities** 1. Conduct assessments of customer IT environments against the five Cyber Essentials controls. 2. Identify security gaps and recommend remediation actions. 3. Coordinate implementation of fixes with clients and internal teams. 4. Prepare evidence packs for IASME assessors and support Cyber Essentials Plus audits. 5. Explain technical security concepts clearly to non‑technical audiences. 6. Document findings and produce clear, concise reports. 7. Stay updated on relevant security standards, frameworks, and tools. 8. Collaborate with ITSM, SOC, or engineering teams on complex issues. **Required Skills** - Proven experience in IT infrastructure, systems administration, cybersecurity operations, or managed services. - Working knowledge of Microsoft 365 and Azure administration (tenant configuration, conditional access, security features). - Hands‑on experience with endpoint protection and patch management platforms such as Microsoft Intune or Datto RMM. - Understanding of network architecture, firewalls, perimeter security, and malware protection platforms (Bitdefender, Microsoft Defender, EDR/AV). - Strong communication skills with the ability to explain technical matters to non‑technical stakeholders. - Excellent organisational and documentation abilities. - Professional, calm approach to juggling multiple client engagements. **Desired (Optional) Skills** - Direct experience with Cyber Essentials or CE+ assessments. - Knowledge of ISO 27001, SOC 2, or NCSC Cyber Assessment Framework. - Experience with ServiceNow or similar ITSM platforms. - Exposure to SOC services, SIEM, MDR/EDR/XDR solutions. **Required Education & Certifications** - Minimum of a bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent professional experience). - Professional certifications such as CompTIA Security+, Microsoft SC‑900, IASME Practitioner, or equivalents may be required or preferred.

Birmingham, United kingdom

Hybrid

04-11-2025

Company Name: Focus Group
Job Title: Senior Business Analyst
Job Description: **Job Title:** Senior Business Analyst **Role Summary:** Lead data model impact assessments and translate technical systems into clear business outcomes. Bridge technical data architecture, analytics, and business strategy by supporting system transformation initiatives. **Expactations:** Minimum 6 years in business analysis roles with strong requirements gathering, stakeholder management, and complex systems evaluation. 3+ years focused on database/data systems experience required. **Key Responsibilities:** - Conduct data model impact assessments for proprietary and third-party systems (e.g., ServiceNow), mapping dependencies, identifying risks, and developing migration strategies. - Collaborate with data and analytics teams to define reporting enhancements and system upgrades, converting business needs into actionable technical specifications. - Evaluate system changes to ensure alignment with strategic goals and minimize operational disruptions. - Create process documentation, wireframes, and technical specifications using agile methodologies. **Required Skills:** - Advanced requirements gathering and stakeholder management. - Database/data systems expertise, including SQL query writing, ETL processes, and reporting design. - Proficiency in analyzing enterprise system architectures, data flows, and API integrations. - Strong risk assessment and impact analysis capabilities. - Experience with custom-built systems, commercial platforms, and technical documentation. **Required Education & Certifications:** - Bachelor’s degree in relevant field (e.g., computer science, business). - Certifications not specified.

Company Name: Focus Group
Job Title: Sales Executive
Job Description: Job Title: Sales Executive Role Summary: Drive revenue growth and customer retention by managing existing accounts, conducting strategic reviews, and identifying upsell, cross‑sell, and referral opportunities. Expectations: - Meet or exceed quarterly sales targets and OTE goals. - Maintain strong customer satisfaction and retention rates. - Build trust and credibility to enable consultative selling. Key Responsibilities: - Conduct regular strategic business reviews with key stakeholders to uncover expansion opportunities. - Understand customer business needs, challenges, and objectives. - Initiate and advance sales conversations, presenting suitable product upsells, upgrades, and referrals. - Manage a dynamic sales pipeline, documenting activities and progress in the CRM. - Maintain ongoing relationship management to improve retention and customer satisfaction. - Identify and pursue referral opportunities to expand customer networks. Required Skills: - Relationship‑building with genuine customer focus. - Consultative selling – listening first, then recommending aligned solutions. - Strong communication skills, persuasive phone presence, and professional writing. - Proficiency with CRM systems and ability to manage multiple accounts and follow‑ups. - Problem‑solving mindset – turning objections into opportunities. - Persistence, resilience, and high level of motivation to achieve KPIs. - Excellent organisational skills and ability to meet deadlines. - Comfortable learning new technologies and product features. Required Education & Certifications: - High‑school diploma or equivalent; bachelor’s degree preferred but not mandatory. - Relevant sales or account‑management experience; professional certifications (e.g., Salesforce, HubSpot) a plus.

Shoreham-by-sea, United kingdom

On site

18-01-2026