HELPLINE

About the Company

HELPLINE est acteur de la réussite de ses clients en facilitant l’usage du numérique auprès de l’ensemble des collaborateurs de l’entreprise, qui peuvent ainsi exploiter tout le potentiel du système d’information, mieux s’approprier leurs outils informatiques et se concentrer pleinement sur leur cœur de métier. Nos services comprennent : l’assistance et le support aux utilisateurs, le support applicatif, l’assistance fonctionnelle métier ainsi que le déploiement et la gestion des équipements IT. Dans une logique de partenariat durable avec ses clients, HELPLINE industrialise sa production à l’aide de processus éprouvés et d’innovations utiles (ou pertinentes), tout en maintenant la qualité de la relation humaine au cœur de ses dispositifs. Présent en Europe avec 11 sites en France et intervenant dans 23 pays, HELPLINE compte 2500 collaborateurs au service de plus de 200 clients. Elle affiche un CA de +200 M€ en 2024. HELPLINE fait partie d'Everience, groupe international de conseil et de services numériques augmentés, pionnier de la symbiose Homme-IA en entreprise.

Listed Jobs

Company Name

HELPLINE

Job Title

Développeur Front-End Angular / NodeJS (H/F)

Job Description

**Job title** Front‑End Developer (Angular / Node.js) **Role Summary** Design, develop, and maintain modern, secure, and high‑performance user interfaces for digital banking services. Collaborate closely with UX/UI designers, QA engineers, backend teams, and product owners in an Agile Scrum environment to deliver new features and continuously improve existing ones. **Expectations** - Deliver clean, maintainable, and well‑tested code that meets functional and security requirements. - Actively participate in sprint planning, daily stand‑ups, code reviews, and retrospectives. - Demonstrate a proactive attitude toward knowledge sharing and process improvement. - Ensure timely resolution of incidents and performance bottlenecks. **Key Responsibilities** - Analyze functional and technical requirements with stakeholders. - Create new Angular projects from scratch following best‑practice architecture and coding standards. - Develop and enhance Angular components, services, and routing. - Implement Node.js back‑end services and API integration. - Write and execute unit and integration tests (Jasmine/Karma, Jest). - Optimize front‑end performance (lazy loading, bundle sizing, change detection). - Enforce data‑security and privacy considerations in all code. - Collaborate with UX/UI teams to translate designs into responsive, accessible interfaces. - Maintain code quality through rigorous review and test coverage. - Participate in Agile ceremonies and contribute to process refinement. **Required Skills** *Technical* - Proficient with Angular (v12+) – components, services, modules, RxJS, NgRx. - Solid experience with Node.js (express or similar) and RESTful API consumption. - Strong command of HTML5, CSS3, SCSS, and responsive design principles. - Familiarity with unit‑testing frameworks (Jasmine/Karma, Jest). - Knowledge of web security best practices (XSS, CSRF, content‑security policies). - Experience with version control (Git) and CI/CD pipelines. *Soft* - Excellent communication and collaboration skills. - Analytical mindset with problem‑solving aptitude. - Ability to work independently and take ownership of tasks. - Comfortable in Agile/Scrum teams; participatory in daily meetings and retrospectives. - Eagerness to learn and share knowledge. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). - Certifications in Angular, Node.js, or cybersecurity are a plus but not mandatory.

Lyon, France

On site

17-12-2025

Company Name

HELPLINE

Job Title

Technicien Support de Proximité H/F

Job Description

**Job Title:** On‑Site Technical Support Technician **Role Summary:** Provide comprehensive on‑site and remote IT support across multiple agricultural‑food sites, ensuring continuous operation of information systems. Manage incidents, user accounts, and Office 365 services while acting as a liaison between business teams and IT leadership. Participate in integration projects and maintain technical documentation. **Expectations:** * Support 5 sites (including rural locations) with varying visit schedules. * Handle incidents, escalations, and project tasks with defined SLAs. * Communicate technical information clearly to non‑technical stakeholders. * Maintain professional service attitude and proactive collaboration. **Key Responsibilities:** * Remote support – software, installation, network, email, antivirus. * On‑site support – troubleshoot hardware/software, perform maintenance. * Incident management – log, triage, resolve or escalate via ticketing system. * User account administration – Active Directory/Entra ID, Office 365/Outlook. * Client‑side communication – mediate between business users and IT management. * Level 2 support – provide assistance and guidance to other technicians. * Regular reporting – update teams on status, statistics, and procedures. * Project support – assist site managers in translating business requirements into IT solutions, participate in factory integration projects, create user‑and‑technician documentation, and coordinate with external vendors. * Process improvement – identify and recommend solutions to enhance IT service delivery. **Required Skills:** * Strong troubleshooting across Windows, Office 365, networking, and security tools. * Proficiency with ServiceNow, ticketing systems, and Power BI dashboards. * User and group management in Azure AD/Entra ID. * Experience with MS Project for project tracking. * Excellent communication, service orientation, and organizational skills. * Ability to prioritize, initiate improvements, and collaborate across teams. * Valid Category B driver’s licence for site travel. **Required Education & Certifications:** * Bachelor’s degree or equivalent in Information Technology, Computer Science, or related field. * Minimum 3 years of experience as an on‑site technical support technician. * Knowledge of ITIL fundamentals is advantageous.

Saint-germain-de-salles, France

On site

Junior

19-12-2025

Company Name

HELPLINE

Job Title

Développeur·se Fullstack Senior (Java/Angular) – Expertise Front-End 60% - +9 ans d'expérience H/F

Job Description

Job title: Senior Full‑Stack Developer (Java/Angular) – Front‑End Focus Role Summary: Design, develop, and ship end‑to‑end applications for a large financial client. Lead architecture decisions, implement UI components (React/Angular) and Java/Spring microservices, and ensure production readiness within a SAFe agile environment. Expactations: Deliver high‑quality, maintainable code on schedule, collaborate across cross‑functional squads, and document technical solutions. Own test coverage, security best practices, and deployment pipelines. Escalate complex issues to stakeholders and mentor junior developers. Key Responsibilities: - Translate business requirements into resilient, scalable software architectures. - Build 60 % front‑end components using React (primary) and Angular (secondary) with responsive design. - Develop 40 % back‑end microservices in Java 21/Spring Boot; expose REST/GraphQL APIs. - Integrate services through ESB middleware and orchestrate data flows. - Write comprehensive unit and integration tests; enforce code quality standards. - Operate within SAFe framework: participate in PI planning, iteration demos, and retrospectives. - Deploy containers to Docker/Kubernetes clusters; maintain CI/CD pipelines. - Produce technical documentation, best‑practice guidelines, and system architecture diagrams. Required Skills: - 9 + years of full‑stack development experience. - Advanced React expertise (essential) and familiarity with Angular. - Strong Java 8+ and Spring Boot knowledge; microservices architecture. - Experience with ESB, message queues, or similar integration patterns. - Proficiency in Docker, Kubernetes, CI/CD, and cloud platforms (public or private). - Understanding of banking and financial domain security requirements (strong asset). - Hands‑on SAFe or large‑scale Agile experience. - Excellent analytical reasoning, meticulousness, self‑sufficiency, and effective communication. Required Education & Certifications: - Bachelor’s degree or higher in Computer Science, Software Engineering, or equivalent. - Certifications in Java/Spring, Agile (e.g., SAFe Practitioner), and container technologies are advantageous.

Marcq-en-barœul, France

On site

Senior

19-01-2026

Company Name

HELPLINE

Job Title

Dév Open Java H/F

Job Description

Job Title: Java Backend Developer (Spring Boot) Role Summary Develop and maintain Java back‑end services using Spring Boot and Java 21, configure CI/CD pipelines in GitLab CI, perform code reviews and documentation, analyze bugs in technical tools (Elisa, Argo CD), and automate testing processes. Expectations - Strong written and verbal communication skills. - Independent, proactive technical contributor. - Ability to coordinate with cross‑functional teams and serve as senior data reference when required. Key Responsibilities - Design, implement, and optimize Java backend services with Spring Boot (Java 21). - Configure and maintain GitLab CI/CD pipelines for automated builds, tests, and deployments. - Conduct peer code reviews and review technical documentation for quality and compliance. - Investigate, reproduce, and resolve bugs related to Elisa and Argo CD tools. - Develop and maintain automated test suites to ensure functional and regression coverage. - Collaborate with product and infrastructure teams to identify automation opportunities and improve delivery velocity. Required Skills - Proficiency in Java 21 and Spring Boot framework. - Experience configuring CI/CD pipelines, preferably GitLab CI. - Familiarity with containerization and deployment tools such as Argo CD. - Strong knowledge of automated testing frameworks (JUnit, TestNG, etc.). - Excellent code review and documentation practices. - Good analytical and problem‑solving abilities. - Effective communication and teamwork skills. Required Education & Certifications - Bachelor’s degree in Computer Science, Software Engineering, or a related discipline. - No specific certifications required; experience with Java 21, Spring Boot, and GitLab CI is essential.

Lyon, France

Hybrid

02-02-2026