The Chancery Rosewood

About the Company

The Chancery Rosewood is a design icon, reborn for a new era. Originally designed by Eero Saarinen and reimagined by David Chipperfield Architects, this Mayfair landmark is set within the former U.S. Embassy, a Grade II listed building. The hotel is an all-suite property, inviting guests into an immersive world of art, music and culinary excellence, blending heritage with contemporary luxury. It features 144 elegantly crafted suites by Joseph Dirand and eight bars and restaurants, including the European premiere of Carbone. The Chancery Rosewood combines sophistication with an intimate touch, offering hyper-personalised experiences that celebrate modern creativity and progressive ideas.

Listed Jobs

Company Name

The Chancery Rosewood

Job Title

Floor Manager (FTC)

Job Description

**Job Title** Floor Manager (FTC) **Role Summary** Oversee day‑to‑day restaurant floor operations on a maternity cover contract, ensuring precise, consistent service and a superior guest experience. Lead, coach, and motivate front‑of‑house staff while maintaining a calm, professional presence. **Expectations** Maintain the highest standards of service delivery, floor presentation, and guest satisfaction. Execute service plans, manage reservations, and collaborate with kitchen and bar teams to ensure seamless operations. Represent a calm, composed leadership style in a fast‑paced luxury hotel environment. **Key Responsibilities** - Coordinate and monitor all front‑of‑house service to ensure a smooth, well‑paced guest experience. - Lead and support the team during service, reinforcing professionalism and hospitality standards. - Liaise closely with kitchen and bar personnel to guarantee seamless communication and service flow. - Observe and respond to guest requests and feedback, ensuring prompt resolution. - Maintain floor appearance and readiness at all times. - Coach, mentor, and develop staff; set a leading example. - Manage reservations, table allocation, and service planning as required. **Required Skills** - Proven experience as a Floor Manager, Assistant Restaurant Manager, or Senior Supervisor in a luxury hotel or fine‑dining restaurant. - Strong leadership and motivational abilities. - Excellent organisational, detail‑oriented, and multitasking skills. - Calm, professional demeanor in a high‑pressure setting. - Passionate about hospitality and delivering outstanding guest experiences. - Clear, collaborative communication across departments. **Required Education & Certifications** - Minimum secondary education or equivalent. - Hospitality or management qualification preferred. - Food safety certification (e.g., HACCP or equivalent) is desirable.

London, United kingdom

On site

16-03-2026