Supreme Tech

About the Company

Supreme Tech is a trusted technology service provider based in Rancho Cucamonga, offering expert IT support, software solutions, cybersecurity, data recovery, and device repair for both individuals and businesses. We specialize in proactive, managed IT services, remote monitoring, secure network setups, and advanced diagnostics. Whether you need to recover lost data, resolve complex technical issues, or repair a phone or computer, our certified technicians deliver fast, reliable, and affordable solutions. At Supreme Tech, we make technology work for you — securely, efficiently, and professionally.

Listed Jobs

Company Name

Supreme Tech

Job Title

IT Support and Network Technician (Help Desk) – Hiring ASAP | Supreme Tech

Job Description

**Job Title:** IT Support and Network Technician (Help Desk) **Role Summary:** Provide on‑site and remote technical support for clients, administer and maintain network infrastructure, troubleshoot hardware/software issues, and ensure optimal performance of IT systems while delivering professional customer service. **Expectations:** - Deliver timely, accurate support to end‑users in person and remotely. - Maintain network security and reliability. - Communicate clearly with clients to diagnose and resolve issues. - Work independently with minimal supervision; adhere to service level agreements. **Key Responsibilities:** - Diagnose and resolve hardware, software, and network problems. - Configure, monitor, and maintain routers, switches, firewalls, and Wi‑Fi systems. - Perform system administration tasks: OS updates, patch management, user account provisioning. - Conduct remote assistance using ticketing tools and remote desktop software. - Document incidents, solutions, and network changes in the help‑desk system. - Assist with basic cybersecurity measures and data recovery tasks as needed. - Provide client training and guidance on best practices for IT use. **Required Skills:** - Strong troubleshooting and problem‑solving abilities. - Proficiency in network administration (LAN/WAN, VLAN, VPN). - Experience with Windows and macOS operating systems. - Familiarity with common IT service management tools and remote support platforms. - Excellent verbal and written communication; customer‑focused attitude. - Ability to work autonomously in hybrid (on‑site/remote) environments. **Required Education & Certifications:** - Associate degree or higher in Information Technology, Computer Science, or related field (or equivalent experience). - Relevant certifications preferred: CompTIA Network+, CompTIA A+, or comparable credentials. - Additional certifications in cybersecurity or data recovery are a plus.

Rancho cucamonga, United states

Hybrid

27-02-2026