Novotel Hotels

About the Company

Destination hotels that make everyday moments matter.
Every Novotel is a destination in itself.
The natural and intuitive modern design gives our hotels a relaxed but lively atmosphere, making each area the perfect spot for guests and locals to have a drink, a bite to eat, work, play or just relax.

At Novotel, everyone can disconnect from busy life and make time to reconnect with themselves, their family or friends, through a range of rewarding experiences that have been designed to enhance life balance, sense of wellbeing but also enjoyment.
Guests feel comforted and energized, wherever they are from or however they arrived, solo or as a family.

At Novotel, we help our guests focus on moments that really matter and regain control time.

500 hotels in more than 60 countries around the world.

Listed Jobs

Company Name

Novotel Hotels

Job Title

Food And Beverage Supervisor

Job Description

Job Title: Food And Beverage Supervisor Role Summary: Lead and coordinate daily food and beverage service operations in a hotel setting. Ensure high quality, safety, and guest satisfaction while supporting the F&B Manager in achieving departmental KPI’s. Expectations: - Deliver exceptional customer service and hospitality. - Meet or exceed quality and performance targets. - Maintain compliance with health and safety standards. - Demonstrate flexibility and teamwork in a fast‑paced environment. Key Responsibilities: - Supervise, train and motivate a team of service specialists. - Deliver warm, personalised guest welcomes and resolve inquiries. - Assist in food preparation and presentation in line with menu standards. - Coordinate with kitchen staff on menu items and special dietary needs. - Manage cash and card transactions accurately. - Maintain a clean, organised work area and enforce safety regulations. - Support the F&B Manager with strategy implementation and KPI reporting. - Foster guest loyalty through relationship building and service excellence. Required Skills: - Strong communication and interpersonal skills. - Leadership and team‑building capability. - Detail‑oriented with an emphasis on presentation and quality. - Basic numeracy for financial transactions. - Ability to work efficiently under pressure and handle physical demands. - Flexibility to adapt to changing operational requirements. Required Education & Certifications: - High school diploma or equivalent. - Hospitality or food service training preferred. - Food safety and hygiene certification (ISO/ HACCP) preferred.

Sheffield, United kingdom

On site

01-03-2026