Baily Garner

About the Company

Baily Garner is a leading multidisciplinary construction consultancy on a mission to positively impact people's lives. We believe in the transformative power of construction and its ability to create meaningful change. Our commitment to excellence and our holistic approach to projects allows us to make a real difference in the communities we serve.

With expertise in Architecture, Building Services Engineering, Building Surveying, CDM, Cost Consultancy, Decarbonisation and Energy, Independent Certifier, Project Management, Quality Control Inspection, Quantity Surveying and other professional services, we leverage our team's interdisciplinary skills to enhance people's living environments, workspaces, and public infrastructure.

Specialising in the residential and regeneration/mixed-use sectors, we work closely with registered providers, local authorities, and house builders to create sustainable and vibrant communities. Our portfolio also includes projects in the educational, blue light, health, care, and commercial sectors, where we contribute to vital facilities and services that improve people's lives.

As we navigate the ever-changing market conditions and the complexities of the political and economic climate, we remain steadfast in our commitment to delivering excellence. By incorporating cutting-edge technology and innovative thinking into our solutions, we ensure that our projects meet the evolving needs of our clients and the communities they serve.

At the heart of our work is a dedication to quality. We strive for excellence in every aspect of our projects, from meticulous planning to impeccable execution. Our interdisciplinary team of experts sets high standards, ensuring that our clients receive outstanding service throughout the project lifecycle.

Together, we have the power to inspire and uplift. By positively impacting people's lives through our construction projects, we contribute to the betterment of society.

Listed Jobs

Company Name

Baily Garner

Job Title

IT Support Technician

Job Description

**Job Title:** IT Support Technician **Role Summary:** Provide comprehensive IT support, ensuring reliable operation of desktops, networks, servers, and telecommunications. Deliver timely, solution‑focused assistance to users, maintain system performance, enforce security protocols, and support infrastructure during office moves and reorganisations. **Expectations:** - Respond to help‑desk tickets within established SLA targets. - Proactively monitor and maintain system health, preventing issues before they impact users. - Facilitate hardware and software deployments, upgrades, and decommissioning. **Key Responsibilities:** - Troubleshoot and resolve desktop, network, and infrastructure problems. - Manage user accounts, printer setups, mobile devices, and IP networking. - Configure, install, and support Microsoft products and operating systems. - Setup and test workstations, servers, laptops, and peripherals. - Coordinate IT and telecom logistics during office relocations. - Monitor system and network performance; execute timely repairs or improvements. - Identify and mitigate network threats and vulnerabilities. - Configure and optimise network hardware/software to meet performance and security standards. - Maintain Cyber Essentials Accreditation and enforce network security policies. - Keep documentation up‑to‑date: incident reports, configuration records, and change logs. - Stay informed on industry trends and recommend new solutions to enhance IT operations. **Required Skills:** - Strong troubleshooting and problem‑solving abilities. - Knowledge of Windows OS, networking fundamentals, and Microsoft infrastructure. - Experience with hardware setup (PCs, servers, printers, phones, mobiles). - Ability to handle multiple tasks, prioritise under pressure, and work independently. - Excellent communication skills for user interaction and reporting. **Required Education & Certifications:** - CompTIA A+ (or equivalent). - Minimum 1 year of hands‑on IT support experience. - *Preferred:* CompTIA Network+, CompTIA Security+, ITIL v4 Foundation. ---

Birmingham, United kingdom

Hybrid

Fresher

03-03-2026