Malva

ai.malva.company

1 Job

2 Employees

About the Company

AI agents that resolve customer issues across chat, email, and voice—cutting costs and response times for financial enterprises.

We automate high volume pre-escalation tickets (card locks/unlocks, fraud disputes , balance & payment issues) across iMessage , WhatsApp , email and other channels your customers use most.

Listed Jobs

Company Name: Malva
Job Title: Sales & Partnerships Intern (Banking, Fintech and AI)
Job Description: **Job Title:** Sales & Partnerships Intern (Banking, Fintech & AI) **Role Summary:** Assist in establishing and nurturing business partnerships and support the sales function within a fintech organization focused on AI‑driven customer support. Contribute to market analysis, lead generation, client engagement, and the development of partner training resources. **Expectations:** - Build a pipeline of potential partners and clients through research and outreach. - Collaborate with the sales team to meet quarterly partnership and revenue targets. - Drive client satisfaction by ensuring alignment of AI solutions with partner needs. - Support the creation, delivery, and continual improvement of training materials for partners and clients. **Key Responsibilities:** 1. Conduct market and competitive research to identify partnership opportunities. 2. Generate qualified leads and maintain accurate records in the CRM system. 3. Engage with prospective and existing partners via email, calls, and webinars. 4. Collaborate with product and support teams to tailor AI solutions to partner requirements. 5. Assist in the development and delivery of onboarding and training programs. 6. Monitor partnership performance metrics and report on progress to stakeholders. 7. Participate in cross‑functional meetings to refine sales strategies and partnership proposals. **Required Skills:** - Excellent written and verbal communication. - Strong customer engagement and relationship‑building abilities. - Basic sales knowledge, including lead generation and meeting sales objectives. - Ability to create and update training content. - Analytical thinking for market research and data interpretation. - Proficiency with CRM tools and office productivity software. - Self‑motivated with a proactive attitude toward learning and contribution. **Required Education & Certifications:** - Current enrollment or recent graduation in Business, Marketing, Communications, or a related field. - No specific certifications required, though knowledge of fintech or AI fundamentals is an advantage.

San francisco bay, United states

Hybrid

Fresher

20-02-2026