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Sales & Partnerships Intern (Banking, Fintech and AI)

Sales & Partnerships Intern (Banking, Fintech and AI)

Hybrid

San francisco bay, United states

Fresher

Internship

20-02-2026

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Skills

Communication Market research Sales Customer Service Research Training Marketing

Job Specifications

Company Description

Malva specializes in AI-driven customer support solutions for financial enterprises, focusing on reducing costs and response times. Our AI agents handle high-volume pre-escalation customer service tickets, such as card locks/unlocks, fraud disputes, and balance or payment issues. The system operates seamlessly across channels like iMessage, WhatsApp, and email to enhance customer satisfaction while automating essential processes. We are dedicated to providing innovative solutions tailored to financial service needs.

Role Description

The intern will assist in building and maintaining partnerships, supporting the sales team, conducting market research, and contributing to training programs. They will engage with existing and potential clients, drive new sales opportunities, and help manage customer relationships, ensuring alignment with the company’s goals and targets.

Qualifications

Strong skills in Communication, including written and verbal abilities, as well as customer engagement
Experience or interest in Customer Service and fostering client relationships in a professional setting
Knowledge or experience in Sales and Sales Management, including generating leads and meeting sales objectives
Interest in Training and assisting in the creation of training resources and programs for partners or clients
Passion for the Banking, Fintech, and AI industries, bringing a proactive and motivated approach to learning and contributing
Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field

About the Company

AI agents that resolve customer issues across chat, email, and voice—cutting costs and response times for financial enterprises. We automate high volume pre-escalation tickets (card locks/unlocks, fraud disputes , balance & payment issues) across iMessage , WhatsApp , email and other channels your customers use most. Know more