Iterable

About the Company

Iterable is the top-rated AI-Powered Customer Communication Platform that enables brands like Redfin, Priceline, Calm, and Box to deliver joyful experiences with harmonized, individualized and dynamic cross-channel communications at scale.

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
* Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
* Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
* Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:
* Official Iterable website, Careers page: https://iterable.com/careers/
* Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur.

Listed Jobs

Company Name

Iterable

Job Title

Senior Mid-Market Customer Success Manager, EMEA

Job Description

**Job Title** Senior Mid‑Market Customer Success Manager, EMEA **Role Summary** Lead the relationship with high‑value mid‑market customers across EMEA, ensuring successful onboarding, product adoption, and ongoing value realization. Act as a trusted advisor, drive retention and expansion, and represent customer needs internally. **Expectations** - Proactively manage a portfolio of mid‑market accounts. - Deliver smooth onboarding and implementation. - Forecast retention and growth, collaborating with Customer Account Managers on expansion. - Resolve issues with Support and cross‑functional teams. - Increase product ROI through usage optimization. - Conduct regular check‑ins, executive business reviews, and travel up to 25 % for on‑site meetings. - Champion customer voice in product road‑maps. **Key Responsibilities** - Own end‑to‑end success for assigned mid‑market customers. - Lead onboarding, training, and adoption initiatives. - Produce and present Executive Business Reviews (EBRs). - Identify and pursue upsell/expansion opportunities. - Prioritize and communicate feature requests to product teams. - Maintain a trusted advisor relationship with key stakeholders. - Collaborate with CAMs, Support, and other internal teams to resolve escalations. **Required Skills** - Outstanding executive‑level communication and interpersonal abilities. - Strong analytical and problem‑solving skills; ability to grasp technical concepts. - Experience teaching and onboarding SaaS customers. - Passion for startups and cloud‑based software solutions. - Willingness to travel up to 25 % of the time. - Hands‑on experience with email, push, or SMS marketing platforms. - Familiarity with APIs, HTML, CSS, and JavaScript. **Required Education & Certifications** - Bachelor’s degree preferred (business, marketing, computer science, or related field) or equivalent professional experience. - No specific certifications required; demonstrated success in SaaS Customer Success or Account Management is essential.

London, United kingdom

On site

Senior

30-12-2025

Company Name

Iterable

Job Title

Business Development Representative

Job Description

Job title: Business Development Representative Role Summary: Hands‑on sales development role focused on outbound prospecting, lead qualification, and opportunity creation for a SaaS customer‑engagement platform. Works closely with Account Executives to generate sales‑ready opportunities through multi‑channel outreach. Expecations (Key Performance Objectives): - Meet or exceed monthly meeting and qualified opportunity quotas. - Deliver accurate discovery data to support closed deals. - Maintain and update relevant account data in Salesforce; provide continuous feedback to improve the sales process. Key Responsibilities: - Prospect and educate targeted accounts using email, phone, social, and intent‑data tools. - Research and identify key stakeholders in prioritized accounts; build interest of decision makers. - Manage end‑to‑end outreach campaigns in Outreach.io, LinkedIn Sales Navigator, eDataSource, Cognism, etc. - Record all activity, pipeline status, and qualification notes in Salesforce. - Collaborate with Account Executives to present opportunities and schedule discovery calls. - Participate in ongoing sales training (onboarding, tools, JBarrows methodology). - Provide regular feedback to Sales Leadership on campaign effectiveness, prospecting tactics, and tool usage. Required Skills: - Minimum 6 months experience as an SDR/BDR in a SaaS environment. - 1–2 years of corporate work experience beyond undergraduate. - Proficient with Salesforce, Outreach.io, LinkedIn Sales Navigator, and Cognism or comparable research/prospecting tools. - Strong data‑driven mindset; detail‑oriented and organized record‑keeping. - Excellent verbal and written communication; ability to articulate value concisely. - Critical thinker capable of solving complex prospecting challenges. - Ability to work independently and within a collaborative team. Bonus Skills: - Familiarity with enterprise email marketing or marketing‑automation solutions. - Background in outbound sales, customer support, or customer‑service roles. - Experience collaborating across geographically dispersed teams. Required Education & Certifications: - Bachelor’s degree preferred (or equivalent professional experience).

London, United kingdom

On site

Fresher

23-02-2026

Company Name

Iterable

Job Title

Senior Fullstack Software Engineer (Nova)

Job Description

Job title: Senior Fullstack Software Engineer, Nova Role Summary: Lead full‑stack development of agentic, conversational experiences within the Iterable platform. Own end‑to‑end delivery from UI design to backend orchestration, ensuring scalable, maintainable, and user‑centric solutions. Expactations: • 5+ years building production‑grade full‑stack applications • Strong command of TypeScript and modern frontend (React) and backend patterns • Proven ability to design clean APIs and integrate with internal services • Self‑motivated, thrives in ambiguous environments, drives tasks to completion • Collaborative mindset with product and design teams; clear communication Key Responsibilities: • Build and iterate frontend and backend components powering agentic workflows • Translate design and product requirements into intuitive conversational UI patterns • Integrate frontend flows with backend services, APIs, and internal tooling • Contribute to the evolution of agent workflow frameworks and supporting infrastructure • Participate in architecture and design reviews, ensuring scalability and maintainability • Write high‑quality, well‑tested code; enforce engineering standards and best practices • Debug production issues, enhance observability, and improve system reliability • Partner with engineering peers to move features from concept through production rollout Required Skills: • TypeScript (frontend & backend) • React (or comparable modern framework) • Backend application development (Node.js, Express, etc.) • API design and internal interface development • Strong collaboration and communication with product/design teams • Ability to operate independently and manage ambiguity • Interest in agentic/LLM patterns (bonus) • Knowledge of observability, performance tuning, production debugging (bonus) • Familiarity with event‑driven or distributed systems (bonus) • Experience with remote‑first engineering environments (bonus) Required Education & Certifications: • Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience)

New york, United states

On site

Senior

14-03-2026