Ricoh UK

About the Company

Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimise business performance.

Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organisational capabilities nurtured over its 85-year history. In the financial year ended March 2024, Ricoh Group had worldwide sales of 2,348 billion yen (approx. 15.5 billion USD).

It is Ricoh’s mission and vision to empower individuals to find Fulfilment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realise a sustainable future.

Listed Jobs

Company Name

Ricoh UK

Job Title

Site Services Specialist - Print room

Job Description

Job Title: Site Services Specialist – Print Room Role Summary: Provide operational support and maintenance within a print production environment, ensuring efficient, high‑quality service delivery that meets agreed SLAs and customer expectations. Resolve technical and customer issues promptly, manage relationships with users, and uphold company policies, including EHS and Service Excellence guidelines. Expactations: * Deliver work to the highest quality, meeting confidentiality, deadlines, SLA, and KPI requirements * Demonstrate strong problem‑solving and responsiveness to operational challenges * Maintain a professional appearance in uniform and represent the organization positively * Adapt to evolving business needs and support line‑manager requests expediently Key Responsibilities: * Operate and maintain print production equipment, ensuring optimal performance and minimal downtime * Investigate and resolve operational problems, providing quick, satisfactory solutions to users * Build and nurture relationships with end‑users, managing expectations and providing excellent customer service * Administer user accounts and access, coordinating with IT where necessary * Monitor and report on SLA performance, participating in continuous improvement initiatives * Enforce Ricoh UK policies, procedures, and EHS guidelines; maintain a clean, compliant work area * Assist with inventory control, material ordering, and asset management for print equipment * Participate in team meetings, training, and onboarding of new staff as required Required Skills: * IT literacy and basic troubleshooting of computer software and network connectivity * Practical experience in a print environment, including knowledge of print equipment and processes * Strong organizational and time‑management abilities with meticulous attention to detail * Excellent verbal and written communication skills; capable of presenting information clearly to diverse audiences * Proactive, team‑oriented mindset with a commitment to flexibility and continuous improvement * Customer‑service orientation, able to resolve issues efficiently and maintain high satisfaction levels * Ability to multitask and work simultaneously on multiple priorities Required Education & Certifications: * Minimum secondary education (high school diploma) or equivalent; preferred qualifications in printing, graphic design, or related field * No specific certifications required, though training relevant to print technology or customer service is an advantage.

Dunstable, United kingdom

On site

26-01-2026

Company Name

Ricoh UK

Job Title

Business Development Executive – End User Compute (Entry Level)

Job Description

**Job title** Business Development Executive – End User Compute (Entry Level) **Role Summary** Accountable for generating and managing sales pipeline within an assigned territory for HP and Ricoh End User Compute products. Responsibilities include prospecting, proposal development, sales forecasting, and coordinating with internal teams to execute marketing and customer engagement initiatives. **Expectations** - Deliver or exceed quarterly sales targets. - Maintain an active, accurate CRM record of all opportunities. - Conduct regular forecasting, reporting, and analysis to inform management. - Build and sustain strong client relationships, ensuring high customer satisfaction and repeat business. **Key Responsibilities** - Prospect, qualify, and engage new and existing customers to create sales opportunities. - Map accounts and develop strategic plans to capture market share. - Lead proposal, bid, and tender processes for End User Compute initiatives. - Communicate product updates, promotions, and incentives to prospects and internal stakeholders. - Plan, coordinate, and execute sales and marketing campaigns, events, and brand visibility activities. - Develop and maintain collaborative relationships with Ricoh and HP teams to maximize product promotion. - Perform regular forecasting, monthly reporting, and CRM management. - Maintain up-to-date knowledge of HP End User Compute portfolio and industry trends. **Required Skills** - Entrepreneurial mindset with strong initiative. - Results‑oriented, self‑motivated, and ethical. - Excellent verbal and written communication, presentation, and negotiation skills. - Ability to influence cross‑functional teams and senior stakeholders. - Proficient in MS Office and comfortable using CRM systems (experience preferred). - Ability to work independently and collaboratively in a fast‑moving environment. - Creative thinker with a passion for continuous learning. **Required Education & Certifications** - High school diploma or equivalent; bachelor’s degree in Business, Marketing, or a related field preferred. - Basic certifications in sales, product management, or relevant technical knowledge are a plus.

Warrington, United kingdom

Remote

Fresher

20-02-2026

Company Name

Ricoh UK

Job Title

Site Services Specialist - Print & Mail

Job Description

Job Title: Site Services Specialist – Print & Mail Role Summary: Deliver comprehensive office support within a professional law firm environment, encompassing print, copy, scan, finishing, document processing, customer service, courier management, and general office operations to ensure seamless daily activities. Expectations: - Maintain a professional, client‑focused demeanor. - Handle confidential information with discretion. - Multitask and prioritize in a fast‑paced setting. - Adapt to changing on‑site priorities. - Provide accurate job logging and issue reporting. Key Responsibilities: - Operate and manage printing, copying, scanning, and finishing equipment, including routine maintenance. - Conduct regular floor walks and printer checks to verify equipment functionality and availability. - Log service requests and job tickets in ServiceNow accurately. - Serve as the first point of contact for client queries, delivering timely assistance. - Book and coordinate courier and post services, both domestic and international. - Perform basic document processing tasks: cropping, paginating, bookmarking, page insertion/removal, track‑changes management. - Monitor office supplies inventory and place orders as needed. - Assist with porterage duties, including moving items within premises. - Support general office operations to facilitate smooth daily workflow. - Promptly report technical or facilities issues to the help desk. Required Skills: - Strong customer service and interpersonal communication. - Medium proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint). - Familiarity with ServiceNow or comparable IT Service Management platforms. - Attention to detail and commitment to confidentiality. - Ability to multitask, prioritize, and manage time effectively. - Adaptability to on‑site work and shifting priorities. - Professional demeanor and discretion in all interactions. Required Education & Certifications: - Minimum secondary education; post‑secondary qualification in office administration, business, or related field preferred. - No specific professional certifications required.

London, United kingdom

On site

03-03-2026