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CDS, a Hewlett Packard Enterprise company

CDS, a Hewlett Packard Enterprise company

www.hpecds.com

1 Job

1,775 Employees

About the Company

Welcome to CDS, a Hewlett Packard Enterprise company!

CDS (Customer Delivery Services) is an independent Hewlett Packard Enterprise company and a wholly-owned subsidiary of HPE in Europe. CDS works as a local delivery platform for all HPE service business units and delivers field technical services to HPE customers and in some instances to its own customers as well.

Our company has a long tradition of delivering highly customized services and we pride ourselves on our commitment to employees, service quality and customer satisfaction. CDS was formed after the acquisition of Synstar which had over 40 years' experience of delivering multi-vendor services in data centers and at end-user workplace across Europe. It then integrated other companies, such as IMD in The Netherlands or DCS in Italy and opened new subsidiaries and operations in additional European countries. CDS is now present in 10 European countries with more than 1,500 employees.

CDS focuses on Infrastructure Technical Support work in the field (Hybrid and Edge) and owns field maintenance and installation for EMEA, delivered directly or through Partners. It has mobile and resident workforces providing maintenance services, installations (IMACD), networking support, system administration, software development, professional and operational services... It also owns specific local call center and help desk capabilities that enable and complement its onsite capabilities. The broad range of expertise coupled with an effective, agile and skillful workforce creates flexibility in field service solutions which can be tailored to individual customer needs.

Listed Jobs

Company background Company brand
Company Name
CDS, a Hewlett Packard Enterprise company
Job Title
Network Operations Engineer - HPE Aruba
Job Description
Job title: Network Operations Engineer – HPE Aruba Role Summary: Provide remote and onsite support for the installation, upgrade, and maintenance of Aruba, Juniper, and HPE networking equipment, ensuring project delivery and customer satisfaction across multiple locations. Expactations: - Execute network deployments and upgrades, serving as primary technical resource. - Maintain SLA compliance and customer satisfaction metrics. - Communicate project progress and manage escalations to internal and customer teams. - Travel as required for onsite support. Key Responsibilities: - Install and configure network devices via Aruba Central, Aruba ClearPass, Juniper MIST, or local device settings. - Conduct wired and wireless health checks and performance tests. - Provide technical assistance for proofs of concept. - Troubleshoot hardware and firmware issues. - Create and maintain internal documentation. - Adhere to security, data protection, and escalation policies. - Drive process improvements and innovation for HPE value‑add services. Required Skills: - 2+ years’ experience with Aruba, Juniper, or HPE networking gear. - Proficiency in Aruba Central, Aruba ClearPass, and Juniper MIST. - Strong customer service and communication abilities. - Demonstrated ability to manage structured projects and meet tight deadlines. - ITIL Service Management Foundation knowledge. - Experience in IT incident and major incident management. Required Education & Certifications: - ITIL Service Management Foundation certification. - Relevant networking or IT degree or equivalent professional experience.
London, United kingdom
Remote
Junior
11-03-2026