Department for Work and Pensions (DWP)

About the Company

The Department for Work and Pensions (DWP) is the UK’s largest government department and is responsible for welfare, pensions and child maintenance policy. It administers the State Pension and a range of working age, disability and ill health benefits, serving around 20 million customers.

DWP is responsible for
• understanding and dealing with the causes of poverty rather than its symptoms
• encouraging people to work and making work pay
• encouraging disabled people and those with ill health to work and be independent
• providing a decent income for people of pension age and promoting saving for retirement
• providing value for money and reducing levels of fraud and error
• reducing work-related death and serious injury in workplaces through the Health and Safety Executive

DWP is a fast paced organisation which puts leadership at the centre of its transformation journey. The majority of DWP colleagues are part of the Operational Delivery Profession (ODP) – providing customer service to DWP’s 20 million customers across the UK. ODP is a thriving, inclusive professional community that supports colleagues and encourages them to learn, develop, grow and progress in their career to reach their full potential.

Listed Jobs

Company Name

Department for Work and Pensions (DWP)

Job Title

Security Platforms Engineer

Job Description

**Job Title:** Security Platforms Engineer **Role Summary:** Responsible for the day‑to‑day management, development, and operational stability of enterprise‑grade security platforms across cloud and on‑premise environments. Drives platform design, implementation of security controls, and automation to protect critical infrastructure, aligning with NIST CSF and CIS Controls. **Expectations:** - Pass a Security Clearance check. - Design, build, and maintain monitoring, incident response, and compliance processes for security solutions. - Partner with senior stakeholders and lead the Infrastructure Development Lifecycle for one or more product lines. **Key Responsibilities:** - Operate and troubleshoot self‑hosted and SaaS security platforms (e.g., Cloud Native Application Protection, WAF, CDN, XDR, anti‑malware, threat intelligence, orchestration). - Design and implement new functionality and future enhancements to meet evolving security requirements. - Manage incidents, resolve problems, and produce root‑cause analysis. - Develop protection controls and detection alerts, integrating them into the Cyber Security Ecosystem. - Document architecture, processes, and configuration changes. - Collaborate with Digital Security and Security Practice teams to deliver security outcomes. **Required Skills:** - Cyber security architecture principles and frameworks (NIST CSF, CIS Critical Security Controls). - ITIL service management and IT infrastructure in on‑premise and cloud environments. - Design, build, and maintain monitoring systems for live services. - Implement security controls and DevOps practices, including Infrastructure as Code (IaC). - Strong knowledge of detection, response, and compliance tools (XDR, SIEM, vulnerability management). - Ability to work with cross‑functional teams and influence change. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Security, or related field. - Professional security certifications (e.g., CISSP, CISM, IAM) preferred. - Experience with IaC tools (Terraform, CloudFormation) and DevOps pipelines.

Blackpool, United kingdom

Hybrid

03-12-2025

Company Name

Department for Work and Pensions (DWP)

Job Title

Business Analyst

Job Description

Job Title: Business Analyst Role Summary: Lead end‑to‑end analysis for digital products, translating business needs into technical solutions across the full product delivery lifecycle. Drive workshops, refine stakeholder requirements, and recommend process improvements using agile methods. Expectations: - Deliver clear, actionable business requirements to cross‑functional teams - Own continuous improvement of BA and agile knowledge - Build strong relationships with product owners, technical staff, and external stakeholders - Participate in prioritisation and resource planning Key Responsibilities: - Facilitate workshops, focus groups, and requirement elicitation sessions - Capture and document user and stakeholder needs in user stories, use cases, and business requirement documents - Apply technical business modelling techniques to map current and future state processes - Identify inefficiencies, propose improvements, and influence trade‑off decisions - Support backlog grooming, sprint planning, and release activities within agile teams - Track and report on key metrics related to product quality and user satisfaction - Advise on best practices for UX, accessibility, and data governance Required Skills: - Proven experience as a Business Analyst in a complex digital environment (minimum 2–3 years) - Strong facilitation, communication, and stakeholder management skills - Proficient in business modelling and requirements documentation tools (e.g., BCG, Lucidchart, MS Visio) - Knowledge of agile principles, ceremonies, and estimation techniques - Ability to analyze data, process flows, and identify actionable insights - Comfortable working in a multi‑disciplinary team and across far‑relational business units Required Education & Certifications: - Bachelor’s degree in Business, Computer Science, Information Systems, or related field - Professional BA certification (CBAP, CCBA, or equivalent) preferred but not mandatory ---

England, United kingdom

On site

10-12-2025

Company Name

Department for Work and Pensions (DWP)

Job Title

Digital Change and Implementation Manager

Job Description

**Job Title** Digital Change and Implementation Manager **Role Summary** Lead the planning, coordination, and execution of digital service deployments, ensuring they align with sprint delivery, meet operational needs, and deliver business benefits. Drive agile adoption across teams, manage priority and conflict resolution, and coach staff on best practices for change and implementation. **Expectations** - Own and communicate clear priorities and objectives to maximize team performance. - Inspire innovation and create an inclusive culture where diverse ideas are valued. - Engage senior stakeholders and executive teams with transparent, persuasive communication. - Deliver sensitive messaging, maintain impartiality, and uphold professional integrity. - Design and execute communication plans for large‑scale IT changes, evaluate outcomes, and iterate for continuous improvement. **Key Responsibilities** 1. Define and manage adaptive deployment plans for digital services. 2. Coordinate across Digital Service teams and multiple stakeholders to ensure alignment with sprint cadence and operational readiness. 3. Embed agile methodologies across organisational boundaries and monitor adoption. 4. Oversee change communication planning, delivery, and measurement. 5. Develop strategies for MVP releases and iterative enhancements linked to business cases. 6. Lead conflict resolution, prioritisation, and resource allocation. 7. Mentor and coach team members on change and implementation best practices. 8. Own personal learning and development to stay current with industry trends and technologies. **Required Skills** - Strong leadership and priority‑setting in complex, cross‑functional environments. - Expertise in agile frameworks, deployment planning, and sprint coordination. - Advanced stakeholder management and communication, including executive‑level engagement. - Proven experience in change communication strategy, delivery, and impact measurement. - Ability to handle sensitive messaging and maintain impartiality. - Analytical mindset for continuous improvement and resilience. - Familiarity with IT service management tools (ServiceNow, HR Service Delivery, Security models) is advantageous. **Required Education & Certifications** - Bachelor’s degree in Information Technology, Business, or related field. - Relevant certifications (e.g., Certified ScrumMaster, ITIL Foundation, Change Management).

England, United kingdom

On site

08-01-2026

Company Name

Department for Work and Pensions (DWP)

Job Title

Senior Digital Project Manager

Job Description

**Job Title:** Senior Digital Project Manager **Role Summary:** Lead end‑to‑end delivery of large‑scale, complex digital transformation projects across cloud, legacy modernization, and low‑code initiatives. Manage project controls, stakeholder engagement, risk mitigation, and procurement while driving innovation, quality, and timely delivery. **Expectations:** - Manage multiple high‑impact projects simultaneously, delivering value to millions of users. - Demonstrate strong influence and communication skills across diverse stakeholders, including senior leaders, cross‑functional teams, and external suppliers. - Maintain project governance, reporting, and decision‑making at board level. - Foster a collaborative, high‑performance team culture; coach and mentor peers. - Adapt quickly to changing priorities, complex environments, and emerging technologies. **Key Responsibilities:** - Own project planning, execution, control, and closure, ensuring plans, risks, issues, and dependencies are managed. - Provide governance, status reporting, and decision support to senior leadership and programme boards. - Lead procurement, commercial, and supplier management, including budget oversight. - Drive risk and issue resolution, escalations, and continuous improvement of processes. - Coordinate cross‑functional collaboration for cloud adoption, legacy system upgrades, and low‑code solution delivery. - Mentor and develop team members, fostering a culture of accountability and quality. **Required Skills:** - Proven experience as a digital project manager managing large‑scale projects. - Strong stakeholder influence and communication, tailoring messages to diverse audiences. - Ability to motivate teams, resolve conflicts, and manage difficult relationships. - Proficiency in project risk identification, mitigation, and escalation. - Experience with procurement, commercial management, and budget control. - Adaptability to rapid change and complex environments. - Familiarity with agile delivery, cloud technologies, low‑code platforms (e.g., Microsoft Power Platform), and legacy system modernization. **Required Education & Certifications:** - Bachelor’s degree in Business, Information Technology, Engineering, or related field. - Professional project management certification (PMP, PRINCE2, or equivalent) preferred.

Leeds, United kingdom

On site

Senior

15-01-2026