Michael Kors

About the Company

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.

At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions.

The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over twenty five million meals (and counting) to hungry children.

Listed Jobs

Company Name

Michael Kors

Job Title

Associate Manager, Responsible Sourcing

Job Description

**Job Title** Associate Manager, Responsible Sourcing **Role Summary** Support accessory and footwear teams with material production management and data analysis. Manage seasonal material orders, monitor production timelines, maintain production data, and assist in developing sustainable materials strategy. **Expactations** - Deliver accurate material production and supplier data on time. - Identify and mitigate material risks, maintaining high data integrity. - Collaborate across procurement, production, and sustainability functions. - Contribute to the brand’s sustainability and Scope 3 emissions reporting initiatives. **Key Responsibilities** - Track seasonal material timelines and volumes for footwear and accessories. - Resolve material delays or shortages, escalating risks when necessary. - Consolidate and monitor raw‑material purchase orders and delivery status. - Maintain detailed production records, reconciliations, and supplier communications. - Ensure data accuracy for raw‑material testing, supplier info, and key material attributes. - Use advanced Excel functions (pivot tables, VLOOKUP, Power Query) for data consolidation and reporting. - Analyze supply‑chain risks, calculate environmental impact and cost savings from material changes. - Support supplier engagement for Scope 3 emissions data collection. - Aid implementation of sustainability and circular design strategies. - Participate in multi‑stakeholder initiatives and promote industry best practices. - Provide administrative support and assist with special projects. **Required Skills** - Advanced Microsoft Excel (pivot tables, VLOOKUP, Power Query). - Proficiency in Microsoft Office Suite. - Experience with PLM systems (preferred). - Strong analytical and data‑management skills. - Knowledge of leather, fabric, and synthetic material sourcing. - Understanding of apparel certification schemes (preferred). - Effective communication and meeting facilitation. - Ability to multitask and meet tight deadlines in a fast‑paced environment. **Required Education & Certifications** - Bachelor’s Degree in Production, Supply Chain, Business, or related field. - 2–3 years of experience in apparel, footwear, or accessories production (preferred).

New york city, United states

Hybrid

Junior

22-12-2025

Company Name

Michael Kors

Job Title

Digital Marketing Specialist

Job Description

**Job Title** Digital Marketing Specialist **Role Summary** Coordinate and execute paid search and SEO initiatives for a global e‑commerce brand across 50+ EMEA markets. Manage agency partnerships, optimize campaign performance, develop growth roadmaps, and provide actionable reporting to drive marketing ROI. **Expectations** - Deliver measurable improvements in paid search and organic traffic. - Own end‑to‑end management of search strategy, budgeting, and creative assets. - Ensure alignment with brand, analytics, CRM, and web production teams. - Maintain up‑to‑date knowledge of industry regulations, tools, and emerging technologies. **Key Responsibilities** - Define, create, and implement paid‑search strategy; optimize budgets, bids, feeds, ad copy, and account structure. - Build and oversee a global test‑and‑learn agenda with agency partners. - Keep agency and third‑party vendors in sync; manage relations and performance metrics. - Assess market strategy and channel mix to drive performance gains. - Collaborate with the SEO agency to craft a roadmap for organic traffic growth. - Own on‑page SEO (AI‑enhanced articles, copy optimization, tech/back‑end enhancements). - Monitor Core Web Vitals and lead QA and implementation teams. - Produce weekly/monthly reports, analyze KPIs, and recommend actionable improvements. - Handle invoicing, contract renewals, and security clearance for new projects. - Cross‑functional collaboration with Brand, Design, Analytics, CRM, Retail, Site Merchandising, and Web Production across EU and North America. **Required Skills** - 3–4+ years of hands‑on SEM experience, preferably in retail or e‑commerce. - Proficiency with Google Ads, SA360, Google Search Console, keyword research tools (Ahrefs, SEMrush, Demand Sphere). - Experience managing large‑scale, multi‑geo paid search campaigns. - Strong analytical skills and ability to translate data into actionable plans. - Familiarity with Adobe Analytics or equivalent enterprise analytics platforms. - Proven track record of agency partnership and vendor management. - Excellent written and verbal communication; adept at presenting to senior leaders. - Knowledge of privacy regulations (CAPI, consent mode). - Desirable: basic understanding of GenAI/LLM, MTA/MMM, CRM segmentation, and Jira. **Required Education & Certifications** - Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent professional experience). - Google Ads Certified (and Google Analytics Certified recommended).

London, United kingdom

Hybrid

23-12-2025

Company Name

Michael Kors

Job Title

E-Commerce Coordinator

Job Description

**Job Title**: E-Commerce Coordinator **Role Summary**: Oversee product lifecycle management, cross-functional coordination, and website merchandising to enhance customer experience and drive e-commerce growth. **Expectations**: Support business strategy execution, ensure timely product launches, and maintain operational accuracy in fast-paced, detail-oriented environment. **Key Responsibilities**: - Coordinate product lifecycles, including seasonal launches and merchandise updates. - Manage e-commerce promotions, QA checks, and campaign validations. - Troubleshoot product visibility, data accuracy, and content issues. - Collaborate with global teams for translation management and site content accuracy. - Track inventory for marketing assets, suggest replacements for low stock. - Partner with manager to align linking strategies for on-site and email campaigns. - Execute QA for refresh projects and ad-hoc trend shops. - Optimize site navigation, categorization, and visual merchandising. - Analyze site performance daily to identify customer experience improvements. - Develop strategic plans with Buying/Planning teams for seasonal goals. - Prepare reports and briefings for stakeholder meetings. **Required Skills**: - Excellent communication, organization, and analytical abilities. - Detail-oriented with time management for prioritizing urgent tasks. - Experience in cross-functional collaboration (Buying, Photography, Editorial). - Proficient in CMS, site analytics tools (e.g., Adobe Analytics, Google Analytics), and Excel. - Problem-solving skills to resolve site issues and optimize performance. **Required Education & Certifications**: Bachelor’s degree in relevant field; 1+ years e-commerce or related experience.

New york, United states

On site

Fresher

07-01-2026

Company Name

Michael Kors

Job Title

Senior Director, Retention Marketing & Global CRM

Job Description

**Job Title** Senior Director, Retention Marketing & Global CRM **Role Summary** Strategic leader driving global customer retention, lifecycle, and loyalty initiatives. Oversees end-to-end CRM strategy across email, SMS, direct mail, and clienteling, integrating data insights with brand storytelling to enhance lifetime value, repeat engagement, and affiliate loyalty. Leads high‑performance teams and partners with Digital, E‑Commerce, Retail, Tech, Analytics, and regional units to deliver unified, privacy‑compliant customer experiences. **Expactations** - Deliver measurable increases in CLV, repeat purchase rate, frequency, and retention metrics. - Anchor the global retention vision, balancing centralized governance with regional relevance. - Cultivate a culture of continuous testing, data‑driven optimization, and storytelling. - Manage a multi‑disciplinary CRM team and act as a senior partner on customer strategy. **Key Responsibilities** 1. Define and execute global retention marketing strategy and roadmap across owned channels. 2. Lead channel strategy for Email, SMS, Direct Mail, and 1:1 clienteling, focusing on personalization, segmentation, automation, and testing. 3. Drive evolution of the KORSVIP loyalty program: tier strategy, lifecycle engagement, experiential benefits, and integration across touchpoints. 4. Own global customer database growth, acquisition, data quality, and identity resolution; partner with performance and product teams to optimize opt‑in and consent. 5. Develop and measure clienteling success metrics (engagement, assisted conversion, high‑value customer impact). 6. Translate customer data into actionable insights, build dashboards (CLV, retention, loyalty performance), and champion continuous improvement. 7. Mentor and develop a high‑performing CRM and retention team; collaborate with Creative, Tech, Analytics, Retail, and regional leaders. **Required Skills** - 10–12+ years in CRM, retention, or lifecycle marketing, preferably with global consumer brands. - Deep expertise in Email, SMS, Loyalty, and customer data platforms (e.g., Salesforce, Braze, MoEngage). - Strong analytical mindset, adept at turning data into customer‑centric stories and business outcomes. - Proven experience leading global or multi‑regional CRM strategies and cross‑functional initiatives. - Leadership skills: team management, mentoring, and senior stakeholder partnership. - Knowledge of privacy best practices and first‑party data compliance. - Excellent communication, segmentation, automation, and testing expertise. **Required Education & Certifications** - Bachelor’s degree in Marketing, Business Administration, Analytics, or related field. - Preferred industry certifications in CRM or digital marketing (e.g., Salesforce Certified Administrator, HubSpot Marketing Software, Braze, Adobe Marketing). ---

New york, United states

Hybrid

Senior

16-01-2026