- Company Name
- Manchester United
- Job Title
- Cloud & Platform Engineer
- Job Description
-
**Job title:** Cloud & Platform Engineer
**Role Summary:**
Spearhead the design, deployment, and operational management of both Azure and on‑premise infrastructure, ensuring high availability, security, and performance. Provide 3rd‑line support for M365, Intune, Autopilot, and Windows Server environments, manage network and storage systems, and support critical match‑day operations. Collaborate with Data Science, Cyber Security, and IT teams to integrate analytics, compliance, and operational requirements into the platform, while mentoring junior staff and maintaining comprehensive technical documentation.
**Expectations:**
- Deliver reliable, secure, and scalable services under pressure, especially during match days.
- Mentor and support junior engineers and helpdesk staff.
- Communicate effectively with stakeholders, ensuring clear expectations and status updates.
- Adhere to compliance standards (ISO 27001, ITIL practices) and drive continuous improvement in processes and technologies.
**Key Responsibilities:**
- Design, implement, and manage Azure and AWS services, including virtual networks, compute, storage, and security controls.
- Provide 3rd‑line support for M365, Intune, Autopilot, and Windows Server; resolve complex incidents.
- Administer network components (switches, Wi‑Fi, firewalls, load balancers) and ensure optimal performance and security.
- Create and maintain desktop/laptop imaging templates for corporate devices.
- Support stadium access, ticketing, EPOS, and match‑day infrastructure.
- Configure and maintain Azure AD, RBAC, Key Vault, Conditional Access, Defender, Sentinel, and PIM.
- Monitor, analyze, and respond to security incidents; enforce configuration baselines and policies.
- Liaise with external IT partners (DXC, TeamViewer) to deliver contractual solutions.
- Produce and update technical documentation, runbooks, and knowledge‑base articles.
**Required Skills:**
*Essential*
- Cloud platforms: Azure, AWS, Entra ID, Microsoft 365
- Security: Microsoft Defender, Sentinel, RBAC, PIM, Conditional Access
- Networking: VLAN, SD-WAN, Wi‑Fi, DNS, firewalls, load balancers, VNets
- Compute & storage: Azure VMs, Azure Files, SharePoint/OneDrive, Hypervisors
- Endpoint management: Intune, Autopilot, Conditional Access
- Soft skills: composure under pressure, mentoring, stakeholder engagement
*Desirable*
- Web application support (IIS, SQL Server)
- Advanced scripting (PowerShell, Python)
- CI/CD & automation tools (Azure DevOps, GitHub Actions)
- MacOS/iOS device management
- LAN/WAN technologies (TCP/IP, DNS, VOIP, switches)
- Documentation writing and process improvement
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Microsoft Azure Administrator Associate or equivalent.
- Microsoft 365 Enterprise Administrator Expert (preferred).
- Security certifications such as CompTIA Security+ or equivalent (preferred).
- Networking certification (CCNA, CompTIA Network+) is a plus.
Manchester, United kingdom
On site
07-01-2026