SEA TPI

About the Company

SEA TPI est une ESN de 450 personnes spécialisée dans les domaines des opérations informatiques. Nos équipes de runners se mobilisent 7/24/365 pour opérer des services autour de plusieurs champs d'action: Supervision, Exploitation, Administration Système et base de données, assistance à l'utilisation des SI et Cybersécurité. Forte d’une ambition de croissance soutenue qui nous a conduit a doubler notre volume d'affaires en 5 ans, nous recrutons en permanence sur toute la France des Techniciens Helpdesk et support de proximité, des Analystes d’Exploitation, des Ingénieurs Systèmes, des Ingénieurs de Production et des chefs de projets sur tous les environnements informatiques . N'hésitez pas à consulter nos offres sur le site: www.seatpi.com

Listed Jobs

Company Name

SEA TPI

Job Title

Technicien Service Desk / Anglais (H/F)

Job Description

**Job title** Service Desk Technician / English (M/F) **Role Summary** Provide first‑line technical support for 300 end‑users in a call centre environment, handling incidents via phone, email and chat. Resolve common hardware, software, and connectivity issues; document solutions; maintain knowledge base; train users on best practices. **Expectations** - 6‑month fixed‑term contract, evening shifts (18:00‑00:00). - Conversational English proficiency required for communication with client. - Ability to work autonomously, prioritize tickets, and engage users with patience and clarity. **Key Responsibilities** - Respond to user calls/emails/chat and diagnose routine technical problems. - Offer solutions for hardware, software, network connectivity, printers, and other devices. - Record, classify, and prioritize incidents in ticketing system; track status to closure. - Escalate complex issues to N2/N3 support when necessary. - Author and update troubleshooting guides, FAQs, and internal knowledge base articles. - Conduct brief user training sessions on common applications and security practices. - Assist in preventive maintenance tasks and software patching activities. - Support infrastructure improvement projects as assigned. **Required Skills** - Proficiency with Windows, macOS, Linux operating systems and Microsoft Office suite. - Fundamental understanding of LAN/WAN networking and basic router/switch configuration. - Strong problem‑solving, communication, and customer‑service skills. - Experience using ticketing systems and documenting technical procedures. - Conversational English (reading, writing, speaking). **Required Education & Certifications** - Minimum Bac +2 in Computer Science (e.g., BTS SIO, DUT Informatique, or equivalent). - 1–2 years of experience in helpdesk support and/or device/asset management. - Prior experience in a mixed helpdesk and asset management role is a plus. ---

Montpellier, France

On site

Fresher

19-11-2025

Company Name

SEA TPI

Job Title

Expert observabilité ? Assurance (H /F) F/H

Job Description

**Job Title:** Observability Expert (F/H) **Role Summary:** Support digital transformation of a major insurance company by enhancing system observability strategy, ensuring application reliability, and improving incident anticipation in regulated environments. **Expectations:** 5+ years in observability, monitoring, SRE, or DevOps; experience in regulated sectors (ideally insurance/finance) preferred. **Key Responsibilities:** - Define and deploy end-to-end observability strategies - Implement use cases for Dev and Ops teams - Instrument applications with OpenTelemetry (metrics, logs, traces) - Utilize Dynatrace and Grafana for monitoring - Define SLI/SLO metrics aligned with business requirements - Design user-experience-focused dashboards - Integrate quality gates into CI/CD pipelines - Proactively detect anomalies and automate remediation - Foster adoption of best observability practices across teams **Required Skills:** - Proficiency in observability tools: Dynatrace (APM, monitoring), Grafana, OpenTelemetry - Strong grasp of observability concepts (metrics, logs, traces, SLI/SLO/SLA) - Experience in CI/CD pipelines (GitLab CI, Jenkins, Azure DevOps) - Knowledge of cloud/containerized environments (Kubernetes, Docker) - Microservices architecture expertise - DevOps/SRE cultural alignment **Required Education & Certifications:** BSc/MSc in Computer Science, Engineering, or related field; certifications in observability tools (e.g., Dynatrace, Grafana) or cloud platforms recommended.

Castelnau-le-lez, France

On site

Mid level

15-12-2025

Company Name

SEA TPI

Job Title

Consultant DBA DB2 ? Assurance F/H

Job Description

**Job Title:** Consultant DBA DB2 – Insurance **Role Summary:** Responsible for administering, configuring, and maintaining critical DB2 databases (LUW and/or z/OS) to ensure high availability, performance, and security for a major insurance/banking client. Collaborates with development, operations, and business teams, supporting migrations, performance tuning, backup/recovery, and compliance initiatives. **Expectations:** - Deliver reliable database services in a high‑availability environment. - Work autonomously while maintaining rigorous documentation and service orientation. - Communicate effectively with cross‑functional teams and support business continuity. **Key Responsibilities:** - Administer, configure, and maintain DB2 (LUW/z/OS) instances. - Perform SQL performance tuning and database optimization. - Manage backup, restore, and disaster‑recovery (PRA/PCA) procedures. - Monitor database availability and ensure service continuity. - Collaborate with development, operations, and business stakeholders. - Participate in database migrations and evolution projects. - Implement security, audit, and compliance procedures. **Required Skills:** - Proven experience as a DB2 DBA with critical database administration. - Strong SQL expertise and performance‑tuning capabilities. - Backup/restore and disaster‑recovery (PRA/PCA) management. - Familiarity with Linux, UNIX, Windows, and mainframe environments. - Ability to operate in high‑availability, mission‑critical settings. - Rigor, autonomy, and strong service orientation. - Preferred: experience with monitoring tools, cloud platforms, and IBM DB2 certifications. **Required Education & Certifications:** - Bachelor’s degree (or higher) in Computer Science, Information Systems, or related field (minimum Bac+2, up to Bac+5). - Relevant IBM DB2 certification(s) (preferred).

Courbevoie, France

On site

29-12-2025

Company Name

SEA TPI

Job Title

Consultant DBA / OPEN ? Assurance F/H

Job Description

**Job Title** Consultant DBA / Open (Insurance) **Role Summary** Provide multi‑SGBD database administration for a leading insurance/banking client, ensuring performance, availability, security, and compliance while supporting digital transformation initiatives. **Expectations** - Deliver reliable, high‑performance database environments (Oracle, PostgreSQL, MongoDB). - Implement and maintain backup, recovery, and business‑continuity procedures. - Collaborate with development, operations, and business teams to optimize data services. - Uphold security, audit, and regulatory standards. **Key Responsibilities** - Administer and maintain Oracle, PostgreSQL, and MongoDB databases. - Perform SQL/NoSQL performance tuning and query optimization. - Manage backups, restorations, and disaster‑recovery (PRA/PCA) plans. - Monitor database availability and service continuity. - Lead migrations or upgrades to newer versions/platforms. - Work with Dev, Ops, and business stakeholders for support and optimization. - Implement and enforce security, audit, and compliance procedures. - Produce and keep up‑to‑date technical documentation and operational procedures. **Required Skills** - Strong experience with relational (Oracle, PostgreSQL) and NoSQL (MongoDB) databases. - Proficient in SQL, PL/SQL, and query optimization. - Good knowledge of Linux, UNIX, and Windows operating systems. - Expertise in high‑availability, clustering, and disaster‑recovery concepts. - Experience with monitoring/observability tools (e.g., Grafana, Dynatrace). - Familiarity with cloud platforms and containerized environments. - Automation scripting using Bash, Python, or Ansible. - Ability to work collaboratively in cross‑functional teams. **Required Education & Certifications** - Bachelor’s or higher (Bac+2 – Bac+5) degree in Computer Science or related field. - Relevant certifications preferred (e.g., Oracle Certified Professional, PostgreSQL Certified Professional, MongoDB Certified DBA).

Castelnau-le-lez, France

On site

29-12-2025