Employment Hero

www.employmenthero.com

3 Jobs

1,409 Employees

About the Company

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable.

We believe that when work works, it works for everyone.

As the all-in-one employment solution for businesses with big ambitions and their teams, we support you at every stage of the employee lifecycle. From recruitment to HR, compliance and payroll, we’re here to unleash your team’s full potential.

Since our inception in 2014, we’ve had some pretty impressive growth (we’re talking 100% YoY). We reached unicorn status in 2022 and now serve 300,000 businesses globally. With more than 2 million users using our platform and the Swag app - we have no plans to slow down.

To find out more, visit employmenthero.com

Listed Jobs

Company Name: Employment Hero
Job Title: Sales Operations Manager (UK)
Job Description: **Job Title** Sales Operations Manager (UK) **Role Summary** Lead the UK sales operations function for a high‑growth SaaS organization. Build and manage a team of analysts, own forecasting, pipeline management, and sales analytics. Partner with sales leaders, commercial insights, and cross‑functional teams to design and optimize the UK go‑to‑market strategy and drive scalable growth. **Expectations** - Deliver reliable, data‑driven forecasts and pipeline visibility. - Design and continuously improve sales processes and systems. - Mentor and develop an analytical team, closing talent gaps. - Act as a trusted advisor to senior commercial leaders and regional MDs. **Key Responsibilities** - Build, lead, and coach a high‑performing sales operations team. - Define and execute the UK sales operations roadmap. - Own analysis, reporting, and dashboards across the entire sales funnel (volume, velocity, conversion). - Manage pipeline health, forecasting best practices, and territory alignment. - Collaborate with Commercial Insights, Data, and Product teams to create actionable dashboards and insights. - Oversee agile sales projects, ensuring timely delivery and continuous process optimization. - Partner with sales leaders and regional MDs to improve sales effectiveness and GTM performance. - Maintain and optimize the sales tech stack (Salesforce, Outreach, Gong, etc.). **Required Skills** - 6+ years of Sales/Revenue Operations experience in a fast‑growing SaaS setting. - 2+ years of leadership experience, proven ability to build and manage analyst teams. - Deep expertise in Salesforce and related sales technology (Outreach, Gong, etc.). - Strong analytical and problem‑solving abilities with excellent business judgment. - Excellent stakeholder management, collaboration, and influencing skills. - Experience with multi‑product, multi‑channel, and multi‑segment sales portfolios. - Proactive mindset with a bias for action, results, and continuous improvement. **Required Education & Certifications** - Bachelor’s degree in Business, Finance, Analytics, or related field. - Relevant certifications (e.g., Salesforce Certified Administrator, Certified Revenue Operations Professional) preferred.

Company Name: Employment Hero
Job Title: Customer Success Specialist - Talent Marketplace - Remote
Job Description: Job Title: Customer Success Specialist – Talent Marketplace (Remote) Role Summary Drive adoption of advanced recruiting software and AI‑enhanced “SmartMatch” for UK customers. Act as the primary technical consultant, delivering onboarding walkthroughs, configuring ATS workflows, and ensuring users achieve digital transformation of their hiring processes. Expectations - Reach and sustain high product‑usage targets for assigned customer base. - Achieve measurable first‑milestone adoption metrics within defined timeframes. - Maintain accurate activity logs in CRM and provide actionable customer insights to product teams. Key Responsibilities - Lead structured, screen‑share onboarding sessions, tailoring recruitment settings to each client’s needs. - Identify and engage low‑usage or high‑potential accounts based on platform analytics. - Analyze manual hiring workflows, map them to software features, and recommend AI‑driven solutions. - Track customer progress, provide follow‑up support, and coordinate with internal teams to resolve adoption barriers. - Collect and relay UK‑market user‑experience feedback to product and marketing groups. - Manage a dynamic calendar, balancing multiple demos and support calls while meeting uptime and response KPIs. Required Skills - 3+ years in high‑volume SaaS customer success, implementation, or digital onboarding. - Proficiency presenting complex software via screen‑share, translating technical concepts to non‑technical users. - Strong technical aptitude: rapid mastery of new platform functionality, including AI candidate matching and logic‑based ATS workflows. - Outcome‑driven mindset focused on adoption metrics and workflow automation. - Self‑motivated, independent work ethic in a remote‑first environment, managing own schedule and driving engagement. - Excellent communication, analytical, and problem‑solving skills. Required Education & Certifications - Bachelor’s degree in Business, Information Systems, HR, or related field. - Certifications in Customer Success (CSM, CSS) or SaaS implementation preferred.

Company Name: Employment Hero
Job Title: Senior Content Marketing Manager - 12 Months FTC - Remote
Job Description: **Job Title** Senior Content Marketing Manager – 12 Month FTC – Remote **Role Summary** Lead strategic content creation for a B2B SaaS employer‑brand in the UK, acting as a content architect and AI power user. Own the transformation of original research into high‑impact, multi‑channel assets, ensuring consistency, SEO alignment, and data‑driven optimization. **Expectations** - Deliver high‑quality, compelling copy across HR, recruitment, payroll, AI, and HR‑tech topics. - Scale content velocity through AI workflows while maintaining editorial standards. - Analyze performance metrics, report insights, and iterate strategy to maximize ROI and reach. **Key Responsibilities** - Write, edit, and publish engaging long‑form and short‑form content (guides, reports, webinars, blogs, LinkedIn posts, email, landing pages). - Deconstruct long‑form assets into atomized, re‑usable content across multiple formats, leveraging AI for efficiency. - Collaborate cross‑functionally with SEO, performance marketing, brand, sales, and regional teams to align messaging and support campaigns. - Use analytics (search rankings, conversion rates, engagement) to assess page performance and advise optimizations with the SEO/GEO team. - Maintain a distinctive, human‑centered voice while staying consistent across all touchpoints. - Manage multiple concurrent projects, stakeholder expectations, and tight deadlines with high organization. **Required Skills** - 5+ years in B2B content marketing (preferably HR‑tech, fintech, or business software). - Strategic planning with AI tools (ChatGPT, Jasper, Copy.ai, etc.) to automate and scale content production. - Advanced writing for SEO and audience engagement; balancing authority building with brand integrity. - Data‑driven storytelling: proficiency in Google Analytics, Search Console, or similar; ability to extract actionable insights. - Familiarity with content & project tools: Marketo, Asana, Slack, WordPress. - Strong collaboration skills across marketing, sales, and international teams. - Ability to manage multiple projects, prioritize ruthlessly, and deliver high‑impact results in fast‑paced environments. **Required Education & Certifications** - Bachelor’s degree in Marketing, Communications, Journalism, or related field. - Certification in content marketing, digital marketing, or SEO is a plus. ---