Agora Talent

About the Company

Introducing Leaders & High Performers into the Consumer Sectors

As a specialist consultancy, we put our collective energy into working with people we believe in.

We fully appreciate that hiring great talent is a challenge. And working with a recruiter that doesn't get the nuances of your sector doesn't work. We use in-depth knowledge of the consumer sectors to find you awesome people you'd otherwise miss. Those little details that make the difference between finding you someone good, and someone great.

As a specialist in recruiting across the consumer space, we totally get you and what you're looking for.

Listed Jobs

Company Name

Agora Talent

Job Title

Senior Group FP&A Manager

Job Description

**Job Title**: Senior Group FP&A Manager **Role Summary** Provide senior-level Financial Planning & Analysis support for a listed retail group. Manage year‑end reporting, BAU management reporting, and the 3+9 forecast cycle while delivering insights for investor and senior stakeholder presentations. **Expectations** - Deliver accurate, insightful financial analysis within tight deadlines. - Work independently and cross‑functionally in a fast‑paced, multi‑delivery environment. - Present clear, actionable insights to senior leaders and investors. - Adapt rapidly to shifting priorities across multiple workstreams. **Key Responsibilities** - Lead year‑end FP&A activities: KPI extraction, data analysis, and narrative development for investor/analyst materials. - Own BAU management reporting with a strong focus on P&L. - Build and maintain robust 3+9 forecast models, challenging assumptions and validating inputs. - Collaborate with the central FP&A team to provide high‑quality analysis on demand. - Flex between workstreams, prioritise tasks, and deliver under competing deadlines. **Required Skills** - Extensive FP&A experience, preferably within a central or group FP&A function of a listed company. - Advanced financial modelling expertise (Excel, advanced formulas, scenario analysis). - Familiarity with consolidation/reporting tools such as FCCS is an asset. - Strong analytical and problem‑solving capabilities. - Excellent communication skills, able to translate complex data into concise insights for senior stakeholders. - Ability to thrive in a fast‑moving, multi‑deliverable environment. **Required Education & Certifications** - Bachelor’s degree in Finance, Accounting, Economics, Business or related field. - Professional qualification such as CIMA, ACCA, CFA, or equivalent preferred.

London, United kingdom

Hybrid

Senior

20-11-2025

Company Name

Agora Talent

Job Title

Customer Success Associate

Job Description

Job Title: Customer Success Associate Role Summary: Provide frontline support for a growing UK HealthTech platform, ensuring seamless onboarding, high‑quality customer experience, and continuous service improvement across multiple regions. Expects: - Deliver excellent, empathetic service to customers and service providers. - Operate independently in a remote, fast‑paced environment. - Use modern digital tools to monitor, update, and report on service performance. Key Responsibilities: - Onboard new customers and service providers, answering enquiries and facilitating local acquisition. - Serve as the primary point of contact for users, maintaining smooth, high‑quality interactions. - Monitor live service arrangements to uphold quality, safety, and continuity. - Collaborate with operations, product, and support teams to refine internal systems, workflows, and processes. - Maintain and update content on a CMS and manage billing, payments, and communication channels. - Track service delivery and performance via an internal operations hub. - Support cross‑functional projects that enhance customer experience and operational efficiency. Required Skills: - Strong communication and phone etiquette. - Empathy, compassion, and customer‑centric mindset. - Excellent organization, attention to detail, and ability to manage multiple workstreams. - Proficiency with collaboration tools, billing/payment platforms, customer communication channels, and CMS. - Quick learner comfortable with new digital systems. - Reliable, self‑motivated, and comfortable with remote work. Required Education & Certifications: - No mandatory degree; relevant professional experience or equivalent education preferred. - Valid right to work in the UK.

United kingdom

Remote

08-01-2026