Job Specifications
About us
Climate X is a purpose-driven technology company, backed by GV (Google Ventures), Western Technologies (early investors in Meta, Google, Palantir), Commerz Ventures, Pale Blue Dot, Deloitte, and other world-class investors. We're a wonderfully diverse, growing team with physical offices in London and New York City.
Demand for Climate X is growing fast, and we need to build our team! You'll be at the front of a nascent industry, working as part of a fantastic and diverse team, doing things that you can be proud of. We're excited to have the opportunity to speak with you during this process.
Our mission
To deepen the understanding of our changing planet and inspire meaningful action.
What we do
We're helping the world become more resilient to the impacts of physical climate risks (including floods, fires, storms and more). In doing so, we help drive positive global impact aligned to many of the UN's Sustainable Development Goals (SDG's).
Our team builds cutting-edge, peer-reviewed science (incorporating climate projections, remote sensing data) and translates that into financial impacts (to the value of assets or business disruption linked to failure of critical infrastructure) that our customers in the financial services industry use to identify, manage and mitigate those risks.
Climate X's customers include the world's largest banks, asset managers and insurance companies including CBRE, Standard Chartered, Virgin Money and Federated Hermes, as well as a partnership ecosystem that includes Deloitte, Capgemini and AWS. Combined, they manage over $6.5 trillion of assets.
Customers choose us thanks to our ecosystem of products that help solve real human problems and drive tangible business benefits. They love our customer-centric mindset, as well as our pace of innovation in the market.
Start: ASAP
Contract duration: 3 months
IR35: Inside
Location: 3 days per week in London office (Borough)
THE IMPACT YOU'LL OWN
You will play a pivotal role in ensuring the satisfaction and success of our financial and real estate customers
Perform data analysis to inform product maintenance and development efforts, contributing to the overall improvement of our products and services
Directly engage with customers to assist and resolve their queries and requests promptly, triaging development requests where appropriate, and fostering effective communication and collaboration with our Commercial, Product, Science, and Technology teams
Enhance our customer loyalty by communicating product features and updates to stakeholders in a clear and concise manner across our suite of products
Responsibility for maintaining our library of content and documentation, ensuring information is up-to-date, easy to understand, and easy to use
Key Responsibilities:
Technical Discovery & Solution Design: Understand customer needs and design tailored solutions using the SaaS products. Engage with customers during discovery sessions to gather requirements and create a customised solution architecture.
Product Demonstrations & PoC Management: Deliver product demos and manage Proof of Concept (PoC) environments to showcase the product's value.
Sales Proposal & Documentation Collaboration: Prepare and contribute to technical sections of sales proposals, including RFPs, ensuring accuracy and alignment with customer needs.
Customer Onboarding & Implementation: Be part of customer onboarding, success measure definition and management of the technical implementation, ensuring smooth deployment and integration.
Ongoing Technical Support & Troubleshooting: Provide continuous support, addressing technical issues post-implementation to ensure customer satisfaction.
Customer Training & Relationship Building: Train customers on product usage and maintain strong relationships, ensuring long-term success and readiness for renewals or expansions.
High IT literacy, proficient in Microsoft Office and great data analytics skills, particularly in Python and SQL.
ESSENTIAL SKILLS
Strong working knowledge of APIs, Python, and SQL, with the ability to manipulate large and complex datasets. (Experience with geospatial data, GIS technologies, and risk analytics is highly desirable.)
Demonstrated ability to handle messy, high-volume data in real-world customer scenarios, particularly for financial services use cases.
Understanding of how banks and asset managers assess and manage physical climate risk, including key drivers and decision-making factors.
Confident in explaining, justifying, and troubleshooting technical solutions for enterprise clients. Able to translate complex data into business-relevant narratives.
Comfortable working in a fast-paced, start-up environment with limited structure. Proactive, resourceful, and able to take ownership of technical workstreams with minimal oversight.
DESIRABLE SKILLS
Ability to exercise excellent time management and meet multiple deadlines.
A passion for learning about climate change.
Understanding of, and
About the Company
Backed by Google Ventures, Climate X is the leading risk intelligence platform empowering financial institutions and real estate owners to turn climate risk into resilient returns. From London to New York, our team of climate scientists and financial risk experts delivers decision-ready intelligence with absolute clarity -- quantifying exposure, translating it into financial impact, and mapping the ROI path to resilience. With Climate X, you can: * Pinpoint at-risk assets globally in seconds anywhere in the world * Assess vu...
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