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DataStaff, Inc.
Service Support Analyst

Service Support Analyst

Hybrid

Raleigh, United states

Junior

Freelance

12-09-2025

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Skills

Leadership ServiceNow Linux Virtualization Azure AWS OpenShift Active Directory

Job Specifications

DataStaff is seeking a Service Support Analyst for a long-term contract opportunity with one of our direct clients located in Raleigh, NC.

*This role is hybrid

Responsibilities:

Technical assistance, support, and advice to end users for hardware, software, and systems
Hands-on technical and functional assistance to business and technical users
Remote technical and functional assistance to business and technical users

Knowledge and Abilities:

Able to work without assistance
Can provide leadership to others
Able to manage highly complex work efforts
May have advanced education
May have extensive industry experience.

Required Skills:

3 Years - Red Hat OpenShift virtualization experience
2 Years - AWS and Azure experience
2 Years - Understanding of ServiceNow ticket process.
4 Years - Active Directory and Linux experience
2 Years - Experience working in highly dynamic environment where priorities change constantly.

This opportunity is available on as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

About the Company

DataStaff, Inc. (DSI), founded in 1998, is a small North Carolina women-owned business. DSI is a full-service staffing company that places high-level, reliable contract, contract to hire and permanent positions. To help clients meet evolving goals and challenges, especially in regards to human service technology, we provide technology integration solutions such as MMIS and HIE. We have a long history of providing strong IT talent and solutions to our clients, but we pride ourselves most on our dedication in providing detai... Know more