Home
Jobs
HighCloud Solutions
Service Support Analyst- Expert

Service Support Analyst- Expert

Hybrid

Raleigh, United states

Junior

Freelance

12-09-2025

Share this job:

Score my CV

Skills

Leadership ServiceNow Linux Azure AWS OpenShift Active Directory

Job Specifications

Title Service Support Analyst- Expert Location Raleigh, NC (Hybrid) Duration 12 Months Interview Type Either Webcam Interview or In Person Job Type C2C,W2 Job Description

Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst

Expected Skills:

Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):

Technical assistance, support, and advice to end users for hardware, software, and systems
Hands-on technical and functional assistance to business and technical users
Remote technical and functional assistance to business and technical users

This is the requirement.

Red Hat OpenShift virtulaization experience of at least three years.
AWS and Azure experience of two years.
Understanding of servicenow ticket process.
Active Directory and Linux experience of at least four years.
Experience working in highly dynamic environment where priorities change constantly.

Skill Required / Desired Amount of Experience 1. Red Hat OpenShift virtulaization experience of at least three years. Required 3 Years 2. AWS and Azure experience Required 2 Years 3. Understanding of ServiceNow ticket process. Required 2 Years 4. Active Directory and Linux experience Required 4 Years 5. Experience working in highly dynamic environment where priorities change constantly. Required 2 Years

About the Company

HighCloud Solutions is driven and motivated by technology. We help organizations optimize cutting edge technology and increase productivity. When it comes to what really fuels us, it's the satisfaction of a client who has gotten great services from us. Know more