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GAIN

Sales Development Representative

Hybrid

Vancouver, Canada

Full Time

12-09-2025

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Skills

Communication Creativity Negotiation Sales Customer Service Presentation Skills CRM Marketing

Job Specifications

Welcome to GAIN!

GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful decisions.

If this sounds like an adventure you'd like to be part of- then keep reading and apply below!

The Role

As the Sales Development Representative (SDR), you will play a crucial role in the growth of GAIN by serving as the frontline in lead generation and relationship-building. You will be responsible for initiating and nurturing relationships with potential customers, you'll be the driving force in lead generation and building relationships that set the stage for success. You'll be contributing to our North American expansion, building on our success in the UK, Mainland Europe and Asia. This position offers an excellent opportunity to build a foundation for a successful career in sales while contributing to the long term goals and vision at GAIN.

Responsibilities

Creation of Sales Pipeline
Generate and nurture leads to construct a robust and dynamic sales pipeline
Utilize your skills to identify and engage prospects, laying the foundation for successful partnerships
Progression of Sales Pipeline
Work in tandem with an assigned expert to move deals through the pipeline efficiently
Act as the driving force, ensuring a smooth progression from initial contact to meaningful engagements
Administrative Tasks
Oversee essential administrative functions, such as scheduling meetings with prospects
Manage email communications and follow-ups to maintain effective and timely communication
Discovery Conversations, Proposals, and Negotiation
Dive into discovery conversations, actively listening to understand prospects needs and preferences
Collaborate on the creation of compelling proposals that resonate with prospects objectives
Participate in negotiation processes, working toward mutually beneficial agreements
Contract Execution and Target Start Dates
Once deals transition into contracts, collaborate closely with the Client Success Manager
Ensure a seamless execution of contracts, actively participating to meet our target start dates

Requirements

The ideal candidate has the following qualifications, but we encourage you to apply even if you feel you do not meet 100% of the requirements below.

Bachelor's degree in Business, Marketing, a related field, or equivalent work experience
Previous experience in sales or customer service with a track record of achieving targets
Familiarity with CRM software and sales tools is advantageous
Strong listening and presentation skills
Excellent verbal and written communication skills
Ability to multitask, prioritize, and manage time effectively
Knowledge of sales processes and the ability to understand and follow company sales methods

Behaviours

Focus on Service
Your primary focus is on serving potential prospects, aiming to meet their unique needs
You view yourself as a solution provider rather than just a salesperson
Listening and Learning
You don't assume you know what others need; instead, you ask and actively listen
Understanding comes from genuine engagement, not from trying to persuade or convince
Empathy in Action
You engage with prospects to draw out their needs, signaling that you sincerely care about their challenges and aspirations
Your approach is empathetic, placing yourself in their shoes to better understand their perspective
Natural Instinct for Client-Centricity
You possess a natural instinct for adopting a client-centric mindset, recognizing that success is achieved by aligning with their goals

Benefits

Hybrid work environment + a home office allowance
3 weeks of paid time off to start, plus a winter holiday office closure.
Work from anywhere in the world up to 20 business days or 4 weeks per year! We want you to build a life and a career at the same time
Wellness time, health + dental coverage, health spending account, and wellness spending account so that you can prioritize YOU
Dog friendly office, because our furry friends are part of the team too
Office gym membership
Reward + recognition programs to recognize your team (and be recognized) for all that we do
Work at a certified Great Place to Work(r)

GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We believe that diversity and inclusivity make our teams better, so it is our priority to create an equitable and inclusive workplace where our goals, initiatives

About the Company

GAIN is a creative-led, insight-driven company that blends data, tech and creativity to create meaningful impact. We deliver Rebel Thinking that gets Real Results. We believe the best ideas emerge where intelligence and creativity unite. Where insight sparks imagination, and innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Rebel thinking is about seeing beyond the expected, unlocking potential, and delivering real results ... Know more