Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Business Unit/Role Specific Info
The Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers' confidence in the security of the products. Credit and Fraud Risk makes the right credit and fraud risk decisions that uphold operational excellence, drive growth, and accelerate innovation. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experience.
This critical team is responsible for managing risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.
Credit Risk Strategy: The credit risk team monitors credit portfolios and optimizes profit-based risk management decisions at all stages of the customer credit lifecycle.
Fraud Risk Strategy: The team analyzes and improves controls across all points of business that create fraud vulnerabilities, including product and service design, account acquisition, card issuance, servicing, and financial transactions.
How Will You Make an Impact in This Role?
The specific job responsibilities would depend on the team you are selected in for a summer internship role. Broadly the role could entail some of the below listed responsibilities:
Partner closely with our Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance
Collaborate extensively with colleagues to design and implement strategies based on statistical, financial and economic analysis
Provide analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects
Integrate new data sources and capabilities to drive key business decisions
Minimum Qualifications
Currently enrolled in full-time bachelor's degree program
Bachelor's degree candidates with an expected graduation date between December 2026 and June 2027
Preferred Qualifications
Passion for improving end-to-end customer experience, innovation and customer first thinking
Strong interest in digital space and ability to collaborate with technology and product partners
Entrepreneurial problem solver who's organized, has great attention to detail, and can multi-task while still taking into account the big picture
Strong analytical and decision-making skills - must have the ability to compile, analyze, research, and link complex issues
Demonstrated ability to work effectively and collaboratively in high pressure situations and handle multiple priority assignments simultaneously - must be a self-starter
Excellent written and verbal skills, with the ability to effectively communicate at all levels
Willingness to learn and master new systems
Knowledge of MS Office applications required
Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus
Salary Range: $24.05 to $63.00 hourly + sign-on bonus
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without reg
About the Company
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World...
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