Job Specifications
Position Title:
Onsite Engineer (L2)
Location:
Onsite (Southampton SO31 7AY)
This role is based onsite at the client's location, Monday to Friday.
Job Summary
This is a Level 2 Onsite Engineering role focused on supporting critical infrastructure systems . The successful candidate will provide enterprise-level hardware and software support, including legacy systems, bespoke equipment, and mission-critical platforms (not deskside support).
You will work independently and collaboratively to maintain and troubleshoot a wide range of systems, ensuring the reliability and performance of air traffic control infrastructure.
Key Responsibilities
Deliver onsite services for NATS, supporting enterprise infrastructure and bespoke systems.
Provide technical support across IBM Mainframes, tape systems, DASD storage, and server platforms.
Maintain and troubleshoot legacy and modern hardware including PCs, printers, and custom-built systems.
Support operating systems including Windows, DOS, OS2 Warp, IBM AIX, RedHat, and Linux.
Perform installations, moves, and changes across supported platforms.
Apply electro-mechanical and soldering skills to bespoke equipment repairs.
Attend customer meetings and maintain strong stakeholder relationships.
Follow and improve documented procedures, contributing to team knowledge and documentation.
Demonstrate creative problem-solving and solution-oriented thinking in high-pressure environments.
Systems & Equipment Supported
Enterprise Infrastructure
Mainframes: IBM 9672 / 2003 / 2066 / 2096
Tape Systems: IBM 3490, VTS, 3590
Storage: EMC DASD, STK DASD
Servers:
IBM PSeries: 7012 / 7013 / 7015 / 7029 / 8203 / 9111
HP Proliant: DL160G5-G8, DL180G6-G9
Dell, Sun
Client Devices
PCs: IBM PS2, Lenovo ThinkStation, Dell, Compaq, HP, Sun, Custom builds
Printers: Dot Matrix, Laser
Operating Systems
DOS, Windows (all versions), OS2 Warp
IBM AIX, RedHat, Linux
About the Company
We offer a full-stack, full-lifecycle approach to technology, leveraging our extensive solutions, services and brand relationships to meet your organization's unique needs. Backed by decades of experience, our experts have the deep industry and technical knowledge it takes to help you achieve your goals and drive innovation.
A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers. For the trailing twelve months ended June 30, 2023, CDW generated net sales of approxima...
Know more