Job Specifications
Artificial Intelligence. Actual Impact.
At Docebo, AI isn't just a buzzword -- it's how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).
We're building the future of learning, and we're doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people -- not just in theory -- you're in the right place.
Still thinking it over? At Docebo, values aren't just posters on the wall -- they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger.
So... what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.
About This Opportunity:
We're hiring a Business Development Operations Specialist to support Business Development, the most operations-heavy and dynamic team in our Go-To-Market organization. Reporting into Revenue Operations, you'll design and own mission-critical automations, workflows, and integrations to help BD run smarter, faster, and at scale.This is not a run-the-reports role. It's for builders who live in tools like Clay, n8n, and AI copilots and have a strong track record of creating complex systems that drive real business impact. Demonstrating deep, hands-on workflows during the interview is essential -- without that, we won't be able to move forward.
What You'll Do:
GTM Engineering & Automation
Architect scalable, AI-powered workflows using tools like Clay, n8n, and other no-code/low-code platforms
Automate and optimize lead routing, data enrichment, outbound personalization, campaign triggers, and other core BD processes
Prototype and ship AI-enhanced solutions across the GTM stack (e.g., AI SDR logic, intent scoring, routing triggers, enrichment workflows)
Business Development Tech Stack Ownership:
Act as the technical lead for BD systems within RevOps, owning end-to-end configuration, QA, and user support
Administer Outreach, UserGems and other BD tools with a lens toward automation, integration, and simplicity
Partner closely with BD, Marketing, IT, and Data teams to enhance cross-functional workflows
Data Quality & Governance:
Build and maintain high-integrity datasets through automated deduplication, enrichment, and validation
Set and enforce data governance standards across lead, contact, account, and activity data
Reporting & Intelligence:
Build and maintain dashboards and reports to monitor Business Development KPIs, campaign performance, and operational health
Conduct utilization reporting to track engagement with key tools, identify training needs, and work with enablement to increase adoption and usage
Support the analysis of campaign data to inform strategy, using Salesforce Lightning reporting; experience with CRMA is an asset
Analyze campaign and outbound performance data to inform strategy and testing priorities
Optimization & Special Projects:
Run A/B tests and experiments to optimize outbound performance
Evaluate new tools and vendor partners; assist in tech stack consolidation and rationalization
Build internal tooling to reduce manual tasks and increase rep productivity
What We're Looking For:
Extensive hands-on experience building in Clay, n8n or the equivalent - if we can't see deep workflows during your interview, it's a non-starter
1-2 years of experience in a similar role (Revenue Operations, Business Systems Analyst, or Sales/Marketing Operations) in a B2B SaaS environment
Obsession with automation, AI, and systems thinking
Proven ability to build and troubleshoot complex integrations and process automations
Strong Salesforce and sales engagement tool experience (Outreach, Apollo, etc.)
High attention to detail, extreme ownership mindset, and ability to self-manage
Bonus:
Familiarity with tools like HubSpot, ZoomInfo, Gong, and CRMA
SQL proficiency or data modeling experience
Exposure to marketing automation and account-based strategies
Why This Role Matters:
BD is where strategy meets execution. This team depends on RevOps to make their work possible and this role is at the heart of it. The right person here will become a force multiplier for hundreds of conversations and millions in pipeline. We're not in a rush.
Benefits & Perks
Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
Employee Share Purchase Plan
Career progression/internal mobility opportunities
Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
WeWork partnership and "Work from Anywhere" program
Hybrid Office Model
We believe when people are together, they develop deeper relationships an
About the Company
Docebo is the world's most powerful learning platform, built for the business of learning. Docebo helps organizations around the world deliver scalable, personalized learning to customers, partners, and employees, driving productivity, engagement, revenue, and growth.
The Docebo platform is stable and intuitive, with innovative technology for content generation, automation, and analytics, along with the industry's most advanced AI capabilities. This enables businesses to create and manage content, effectively train diverse ...
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