Job Specifications
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.
An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
Fortune Change the World (2024)
CNBC Disruptor 50 List (2022, 2023, 2024)
Fortune Best Workplaces for Millennials (2024)
Fortune Best Workplaces in Health Care (2024)
TIME 100 Most Influential Companies (2023)
Fast Company Most Innovative Companies (2020, 2023)
Built In Best Places to Work (2023)
Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
Fast Company Best Workplaces for Innovators (2022)
Built In LGBTQIA+ Advocacy Award (2022)
Maven is looking for a Director, People Operations to own our compensation, equity, and benefits programs, scale our internal HR processes, systems, and analytics, and design employee policies and rewards strategy. This role will be a champion of building thoughtful rewards programs, driving process automation, and developing our people programs based on Maven's business needs and market forces. The ideal candidate will have a depth of experience and knowledge in building innovative and scalable rewards programs and systems for a late-stage tech company.
As Director, People Operations you will:
Lead a high-performing People Operations team, promoting collaboration, accountability, and continuous skill growth.
Partner with leaders and cross-functional partners on compensation strategy, including evolving our compensation philosophy and equity programs.
Lead the team through regular compensation review and open enrollment cycles to analyze and assess market data, industry trends, and best practices to create market competitive reward packages.
Lead all aspects of our HRIS systems and processes that may include evaluation and implementation of other systems and tools and optimization of HR workflows.
Drive analytical rigor and present our people data to inform strategic decision-making and organizational planning.
Own the strategy, design, and administration of Maven's benefits offerings to ensure they are competitive, inclusive, and aligned with employee needs and company goals.
Innovate and react quickly as business and market realities change, staying up to date on best practices and trends; ensure compliance with applicable legislation - work to ensure our approach is inclusive of all Mavens in our hybrid workforce and globally.
Lead change management and communications of rewards philosophy and practices with leaders, managers, and across the company.
Partner cross functionally with HRBPs, People Ops, and business leaders to both design and execute Maven's performance management and talent review strategy, ensuring processes are scalable, equitable, and aligned with organizational goals. Oversee the end to end administration of these programs.
Evolve people policies in partnership with the HRBP team to address changing business needs and enable clarity for employees.
Partner closely with both internal (Finance, Legal, IT) and external (brokers, vendors) stakeholders on rewards initiatives, process improvements, and change management.
We're looking for you to bring:
10+ years experience in total rewards strategy & administration and HR Operations
Extensive exposure to designing and successfully executing employee and executive reward strategies and programs for both healthcare and hyper-growth technology companies
Track record of effectively partnering with internal senior stakeholders
Deep analytical skills with the ability to translate data and trends into key insights and recommendations; financial prowess and ability to build and manage budgets, models, etc.
Proven ability to track, prioritize and drive to success multiple concurrent projects with a strong compensation and equity background.
Hands-on leader. You're resourceful, forward-thinking, drawn to building from ambiguous and unsolved problems and have an "own the outcome" mindset.
About the Company
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for...
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