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Nigel Frank International
Head of Business Applications

Head of Business Applications

On site

Bath, United kingdom

£ 120,000 /year

Full Time

02-10-2025

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Skills

Communication Leadership Dynamics Change Management Decision-making Sales Customer Service Architecture Data Architecture Azure Marketing Agile

Job Specifications

Head of Business Applications - D365 CE Champion Wanted!
Location: UK, Remote
Salary: Competitive + Bonus + Benefits
Permanent | Full-Time
Are you a strategic leader with deep expertise in Microsoft Dynamics 365 CE? Do you thrive on driving digital transformation and leading high-performing teams? If so, we want to hear from you!
Our client - a forward-thinking, enterprise-level organisation - is seeking a Head of Business Applications to lead the evolution of their business systems landscape, with a particular focus on D365 Customer Engagement. This is a pivotal role where you'll shape the future of customer experience, sales, and service platforms across the business.The Role:
As Head of Business Applications, you will:
Own the vision, strategy, and roadmap for all business applications, with a core focus on D365 CE.
Lead a team of functional consultants, developers, and analysts to deliver scalable, user-centric solutions.
Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals.
Oversee system governance, change management, and continuous improvement initiatives.
Drive innovation through integration, automation, and data-driven decision-making.
What We're Looking For:

Proven leadership in managing enterprise business applications, especially Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing).
Strong understanding of Power Platform, Azure integrations, and data architecture.
Experience in leading cross-functional teams and managing third-party vendors.
Strategic mindset with hands-on delivery capability.
Excellent stakeholder engagement and communication skills.
Why Apply?

Join a business committed to digital excellence and customer-centric innovation.
Influence at a senior level and shape the future of business systems.
Work in a collaborative, agile environment with real investment in technology.
Competitive package, flexible working, and career progression opportunities.

About the Company

We’re the recognized global leaders in Microsoft recruitment; it’s all we do. Since 2006, we’ve worked with over 21,000 organizations around the world to meet their staffing needs. Our 500+ consultants work in 12 offices across Europe, North America and Asia-Pacific to give you access to the best Microsoft jobs available. As part of Tenth Revolution Group, we focus exclusively on Microsoft recruitment. We’ve been able to build relationships with some of the biggest Microsoft customers, partners, and ISVs, giving us exclusi... Know more