Job Specifications
Senior Manager, Risk Advisor, Technology and Data Risk Management
Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management.
Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.
For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO.
Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.
This position - Senior Manager, Cyber Risk and Analysis - will play a key role in shaping the second line's independent point of view on cybersecurity, reliability, and tech risk, and analyzing the outcomes of the first line's analysis to enable robust challenge across assessments.
This includes leading independent risk analysis workshops, applying quantitative and qualitative risk assessment methodologies, understanding the stack of controls, identifying new approaches to reducing risk, systematically reviewing, analyzing, aggregating and comparing outputs of different assessments, and influencing 1st Line to drive definition and prioritization of high leverage risk reduction initiatives. It will be critical for this role to provide expert guidance and mentorship across TRM, foster strong working relationships with other 1st and 2nd Line groups, and expertly navigate the Enterprise Risk Management framework.
As a member of a growing organization, you are expected to shape and further refine the risk program, and will have the opportunity to operate with both autonomy and empowerment from senior leadership. The successful candidate will be a seasoned leader with strong practical knowledge of risk frameworks and risk assessment methodologies applied to technology/cyber risk, who can think strategically and make data-driven decisions, who is intellectually curious, and who thrives driving change.
Desired Outcomes:
Review and challenge first line periodic and change-driven risk assessments, including risk sizing, control suite adequacy and mitigation plan relevance
Prepare executive reports summarizing TDRM's point of view on technology risks
Research industry trends and internal data to substantiate risk management decisions and make recommendations
Scope and facilitate cross-functional risk workshops and document the conclusions to influence 1st line's risk framing
Foster a collaborative relationship with stakeholders across 1st and 2nd line
Develop and implement plans to orchestrate the operational rollout of risk methodology changes
Ideal Candidate:
Positively contributes to an inclusive and accountable team culture
Critical analytical thinker, including the ability to express a point of view supported by data (with both technical and non-technical audiences)
Excellent communication and teaching skills, proven record teaching complex concepts to large audiences. Strong influencing and persuasion skills
Raises concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization
Passion and expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions
Ability to manage multiple parallel initiatives while maintaining superior results
Execution oriented and a self-motivator
Personal resilience - the abi