Job Specifications
Salary
PS25,583 - PS26,403 per annum
Type of vacancy
Fixed Term
Work pattern
Full Time
Duration (Months)
18
Hours per week
37
Work Base
County Hall, West Bridgford, NG2 7QP
Working Arrangements
Hybrid
Job Description / Person Specification
Non Statutory Debt Recovery Officer JDPS.pdf - 132KB Opens in a new window
Competency Framework
Tier 7a
Number of posts
1
Interview date
01/10/2025
Closing Date
30 September 2025 23:55
Nottinghamshire County Council is a local authority responsible for public services such as education, transport, planning, social care, trading standards and waste management.
The Council is divided into four departments, with this role sitting in the Chief Executives. You will be involved with the collection of outstanding money owed to Nottinghamshire County Council from a variety of Companies, Organisations and Individuals.
Benefits
Flexible working hours
Working from home (IT kit supplied)
Generous annual leave
Pensions Scheme
Training opportunities, including e-learning
Sick pay
Requirements
Educated to GCSE level (Grade C or above / 9 -4), or equivalent in Maths and English
Good IT, communication, literacy, and numeracy skills
Organised, with a positive and flexible approach to teamwork
Able to work to deadlines, in a methodical manner.
An understanding of customer service and the importance of confidentiality and data security
Responsibilities
Collection of outstanding debts owed to the Authority
Administration of Customer Accounts
Interacting with Customers on the phone, email and by letter
Resolving disputes with Internal Partners
Working within a team to provide a service top the public
In return, you will be joining an organisation with excellent employee terms and conditions in a team that is forward thinking, with continuous improvement at the heart of everything it does.
This post is also available as a secondment opportunity to existing Nottinghamshire County Council employees. You must seek approval from your line manager before applying.
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
About the Company
The official LinkedIn page for Nottinghamshire County Council, for news, information and updates about the work we're doing to ensure the healthy, prosperous and green future that all our communities deserve.
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