Job Specifications
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
We are seeking an experienced Engineering Manager to lead our Developer Platform and Infrastructure team. In this role, you will oversee a team of talented software engineers responsible for the design, implementation, and optimization of our core development infrastructure. This team builds the foundational systems that power our engineering organization, ensuring our developers have the tools, platforms, and environments they need to deliver high-quality software quickly and reliably.
You will work closely with engineering teams across the company to architect solutions that enhance developer productivity, improve CI/CD capabilities, and streamline workflows. With a focus on reliability, security, and performance, you will help shape the technical direction of our platform while fostering a culture of collaboration, innovation, and engineering excellence.
This position is a people manager role reporting to the Director, Software Engineering.
Responsibility
Lead, mentor, and grow a team of software engineers focused on developer platform and infrastructure
Drive the design, development, and optimization of core systems that support build, test, deployment, and developer productivity
Partner with architects and engineering leaders to identify developer and infrastructure needs while setting technical priorities
Champion reliability, scalability, and security best practices in all platform services
Oversee CI/CD improvements to accelerate release cycles and reduce friction in the development process
Collaborate across teams to ensure platform solutions meet the evolving needs of the engineering organization
Foster a culture of innovation, ownership, and continuous improvement
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
8+ years of combined software development and management experience across at least 3 different languages
8+ years of hands-on software development as an individual contributor
Experience implementing DevOps practices and tools, including monitoring, logging, and alerting, with a focus on reliability and resilience
Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions), containerization (e.g., Docker, Kubernetes), and infrastructure as code (e.g., Terraform, Ansible)
Experience in test-driven development techniques via nUnit, xUnit, MsTest and other unit testing frameworks
Experience with security best practices and compliance standards for infrastructure and application deployment
Preferred
Excellent problem-solving skills, with the ability to troubleshoot complex systems and collaborate effectively in a fast-paced environment
Strong people management skills, including coaching, mentoring, and leading technical teams
Experience in developing developer-facing front-end applications
Familiarity with cloud technologies (Terraform, Ansible, etc.) and cloud stacks (Azure, AWS, GCP)
Ability and desire to move across technology stacks fluently and easily
Experience with on-call rotations, demonstrating the ability to effectively troubleshoot and resolve critical production issues under pressure, ensuring system stability and minimal downtime
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
Washington, Maryland, New Jersey and New York (including NYC metro area): $170,900.00 - $251,325.00 base salary
This Role Is Also Eligible For The Following
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a per
About the Company
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with soluti...
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