Skills

Training Organization

Job Specifications

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.

NASCAR seeks a talented professional to join in the position of AI Operations Specialist based in our Charlotte, North Carolina office.

The AI Operations Specialist supports NASCAR's enterprise AI program by managing the tactical elements of software license administration, governance processes, and user training. This role works closely with IT and business stakeholders to ensure AI tools are properly configured, compliant with enterprise policies, and effectively adopted across the organization.

Duties include but are not limited to:

Administer licenses and access controls for enterprise AI tools (e.g., ChatGPT, Copilot)
Coordinate with IT to support the technical setup, integration, and ongoing systems operations
Track usage, adoption, and compliance metrics for AI platforms
Support governance processes, ensuring AI tool usage aligns with NASCAR's security, privacy, and compliance requirements
Evaluate and recommend enterprise AI tools and vendors in alignment with NASCAR's operational and security requirements
Develop and deliver training materials to improve AI literacy across departments
Provide first line support for end-user questions and escalate technical issues to IT as needed
Maintain documentation of AI tool configurations, policies, and workflows
Promote awareness and responsible use of GenAI tools across the organization

Required skills / experience:

Bachelor's degree in information systems, business operations, or related field and a minimum of 5 (five) years' experience in software license administration, IT operations, or technology governance; or equivalent combination of education and experience.
Familiarity with AI platforms and concepts, with the ability to translate technical features into practical business use
Strong understanding of enterprise IT processes and collaboration with security, HR, and compliance teams
Experience delivering user training or support in a corporate technology environment

About the Company

Welcome to NASCAR! We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! About NASCAR The N... Know more