Skills

Leadership Training Machine Learning PyTorch TensorFlow Organization Natural Language Processing NLP

Job Specifications

Title: Agent Success Lead

Location: New York, NY (Hybrid)

Salary: $110k - $140k + Bonus

Prestigious Professional Services Firm is seeking an Agent Success Lead to join their team!

RESPONSIBILITIES

Collaboration and Stakeholder Engagement

Partner with business units, technology teams, and leadership to align AI agent development with organizational goals.
Collaborate with business stakeholders to identify high-impact use cases for AI agents and translate them into technical requirements for development by the BTO Team.
Ensure AI agents integrate seamlessly with existing systems and processes, delivering measurable business outcomes.
Act as a trusted advisor to internal stakeholders, providing guidance on how AI agents can address specific business challenges.
Facilitate workshops and training sessions to gather requirements, share knowledge, and build AI fluency across the organization.
Support the design, build, and deployment AI agents tailored to the firms workflows, enhancing productivity and operational efficiency.
Provide AI Agent platform support
Continuously monitor, refine, and improve AI agents based on user feedback and performance metrics.

Innovation and Continuous Improvement

Stay current with emerging AI technologies, tools, and best practices to ensure the company remains at the forefront of AI innovation.
Identify opportunities to leverage AI agents for competitive advantage in client services and internal operations.
Evangelize AI success stories and foster a culture of innovation within the firm.

Governance and Compliance

Ensure AI agents comply with security, legal, and ethical standards.
Establish and maintain governance frameworks for AI agent development and deployment.
Track and report on the performance, ROI, and adoption of AI agents to executive leadership.
Monitor feedback, prepare stakeholder updates, and ensure all activities adhere to governance standards and frameworks.

QUALIFICATIONS

2+ years of experience in building and deploying AI-powered tools or agents.
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
Experience in professional services or consulting industries.
Expertise in machine learning, natural language processing (NLP), and AI frameworks such as TensorFlow, PyTorch, or similar is a plus.
Strong understanding of AI agent design principles, including conversational AI, automation, and integration with enterprise systems.
Ability to translate complex technical concepts into actionable business solutions.
Familiarity with design thinking methodologies and user-centered design approaches
Knowledge of governance frameworks and ethical considerations in AI development

About the Company

Our goal as an Executive Recruiters are to bring value to our clients by finding them right talent and bring a level of professionalism with lots of personality so everyone can enjoy the process. * Accounting & Finance Recruiting * Talent Search Consulting * Conduct thorough Searches for Qualified Candidates * Track Potential Candidates * Evaluate Prospects (Phone Screening and personal interviews) * Build Candidate Database * Provide Candidate Recommendations to clients * Conduct Reference & Background Checks * Analyze Mark... Know more